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Sales Operations Specialist

2 weeks ago

Kuala Lumpur, Malaysia Zenyum Full time

**About Zenyum**

Zenyum is one of Asia’s largest consumer brands in the making.
**We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.
We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to
**create a place that you will want to show up for every single morning**, and create products that make you smile more.

**Join us in our mission to spread smiles across Asia**

We strive to ensure that our patients always wear a smile when thinking about Zenyum. To do that, we seek to build the most customer-centric and efficient sales organization in Singapore and Malaysia. As a Sales Operations Specialist, you will be responsible for all stages in the sales funnel to ensure our sales process runs smoothly. Our Sales team will need your support through the generation of opportunities and continuous improvement of the sales funnel.

**Responsibilities**:

- Reaching out to new opportunities by calling them and converting them into high-interest prospects
- Follow up with interested customers with relevant information on the next steps of their sales journey
- Coordinate with internal teams and external partners to make sure the sales funnel remains nurtured through the stages of our process in a timely manner
- Manage the sales funnel on a daily basis to reduce lead time
- Administrative tasks to support the functionality of the Sales team
- Any operational support required to execute sales efficiently

**Requirements**:

- You are data
- and performance-oriented, and have experience in optimising your approach for sales funnel conversion and lowering customer acquisition costs (CAC)
- You have 1-3 years experience in Sales Operations, Sales or Customer Service
- You are a natural communicator and genuinely enjoy interacting with people on a daily basis
- You have experience in the usage of Salesforce
- You have excellent written and verbal communication skills. English fluency is a must

**Your Benefits Upon Joining Include**:

- Joining one of the most ambitious and fastest-growing startups in Asia, funded by Sequoia Capital and L-Catterton
- Learning about all aspects of communication, building the foundation for fame and fortune
- Executing Zenyum’s Sales strategy across Asia, and work with diverse professionals not only in Malaysia, but also with our headquarters in Singapore, and teams in Thailand, Hong Kong, Indonesia, Malaysia, Japan, and Vietnam
- Working with top-talent, ready to take on one of the fastest growing and most innovative sectors in healthcare, a high impact industry
- Being rewarded with highly attractive salary & growth prospects (competitive salary and commission, fast promotion track based on performance)

**About Zenyum**

Zenyum is the newest innovation in dental care. We believe everyone deserves an affordable, confident smile.We provide 3D-printed Invisible Braces, produced under the highest quality standards, to the rising Asian middle class. Zenyum matches professional dentists with cutting-edge technology and offers our patients orthodontic treatment at an unbeatable cost.We are a team of experienced Internet entrepreneurs and doctors, and are backed by some of the world’s best venture capital, including Sequoia Capital. We believe in rigorous processes and high accountability towards ourselves to deliver the highest quality standard for our patients. As of today, we live in seven Asian marketsBecome part of Asia’s biggest success story in dental care.