Front Office Executive/receptionist

4 days ago

Kuala Lumpur, Malaysia Pristine Dental Megamall Sdn Bhd Full time

**PRISTINE DENTAL MEGAMALL**
**S-067A(2nd Floor) Mid Valley-Megamall Jalan Klang Lama 58000 Kuala Lumpur**
**T 03-2287 3782 F 03-2284 3482 M 017-8679454**

**DENTAL COMMUNICATION OFFICER**

**JOB DESCRIPTION**

**-Greet patients and establish pleasant first contact and liaise between patient and clinic**
**-Register new patients as per established office protocols, update the status quo to**

**corresponding dentists and nurses**
**-Keep track of all waiting patients and keep informed of there treatment status**

**clinic information**
**-Schedule, remind, confirm all appointments and update in the system**
**-Settle the patients for the next appointment, and handle payments.**
**-Post operative management of patients - finance, medications instructions, follow up**
**-Attend all enquiries, feedbacks and complaints escalate to respective seniors and sort**

**solutions**
**-Manage all day to day clinic operations and administrative duties**
**-Ad-hoc duties assigned from time to time**

**KEY COMPETENCIES**

**-Good attitude is of prime importance**
**-Limits absence to work on minimum, reporting absence much ahead is crucial**

**-Excellent interpersonal skills with patient centric approach**
**-Efficient communication skills and PR**
**-Initiative, teamwork and proactive**
**-Planning and organisation**
**-Information collection and management**
**-Willing to learn and adapt to clinic protocols**
**-Confidentiality and integrity centric**
**-present oneself with dignity & discipline**

**REQUIREMENTS**

**-Required language(s): English, Bahasa Malaysia**
**-At least 1 Year(s) of working experience in the related field is required for this position is**

**a added advantage**

**-Required Skill(s): communication, customer service skills, adaptability, initiative, team work, information collection and management,**

**-Preferably Junior Executive specialized in Public Relations/Communications or equivalent.**

**-Good command over the language of English is recommended.**

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mid Valley City: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you passionate about serving people ? Are you a people's person? can you always relate to other's situation ? if yes to these question you are right person for this job.

**Education**:

- STM/STPM (preferred)

**Experience**:

- Communication skills: 1 year (required)

Shift availability:

- Day Shift (preferred)

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