Front Office Assistant

3 days ago


Cheras, Malaysia Prescott Hotel-Medan Tuanku Full time

Complete all tasks related to guest check-in and check-out processes.
- Handle reservations made both online and over the phone.
- Educate customers about payment options and validate their credit card details.
- Record guest information including contact details and duration of stay.
- Extend a warm welcome to arriving guests and allocate rooms accordingly.
- Furnish guests with details regarding hotel facilities, room availability, pricing, and amenities.
- Address client concerns promptly and professionally.
- Collaborate with housekeeping staff to ensure rooms are immaculate, well-maintained, and equipped to meet guests' requirements.
- Must be willing to work at C180, Cheras

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,164.74 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Work Location: In person



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