Manager, Global Staff Experience

**Position Summary**:
To advance Teach For All's 25-year vision, we are seeking a **Manager, Global Staff Experience & Operations** to be the operational backbone of our efforts to build an engaged, inclusive, global staff. This role ensures the high-quality, seamless end-to-end planning and execution of our critical staff development programs and people processes, leveraging strong project management and data analysis to directly enhance the staff experience and drive organizational efficiency.

**About the Team**:
The People Circle is a high-impact, globally distributed team focused on strengthening our culture, leadership, and staff experience to enable our network's success. We strive to embody the very principles we champion, fostering a culture of collective leadership, well-being, and continuous growth. Reporting into a Senior Director within the People Circle, and working closely with other directors as well as the Chief Administration Officer, you will be part of a team where your operational expertise directly translates into tangible support and development opportunities for colleagues across the globe.

**Key Responsibilities**:
**1. End-to-End Project Management for Global Staff Development Offerings**:
Lead the full lifecycle operational delivery of staff learning and development programs, ensuring high-quality, timely, strategic delivery of initiatives. This includes:

- **Project Planning**: Lead detailed backwards planning, develop clear project timelines, and manage critical dependencies across multiple global offerings.
- **Logistics**: Coordinate all logístical elements, including scheduling, technology setup, and managing recruitment and registration processes.
- **Materials**: Draft and prepare essential participant materials to support program delivery.
- **Stakeholder Communication**: Draft and manage clear, intentional communications to staff, ensuring alignment and increasing engagement.
- **Program Design Support**: Contribute to the refinement and iteration of program design based on feedback and strategic organizational goals.

**2. People Data Management and Analysis**:
Serve as the primary lead for all People Circle data and analytics, using insights to drive continuous improvement in the staff experience.
- **Overall Data Strategy and Management**:Serving as the holistic lead for our people data management & analysis approach, tools, and system.
- **Data Systems and Integrity**: Manage key people data systems, ensuring data accuracy, consistency, and security across a globally distributed team.
- **Data Reporting**: Track and report on key organizational metrics (e.g., new hire, attrition, and engagement data) and respond to internal data requests.
- **Survey Leadership**: Lead the end-to-end project management of our annual Staff Engagement Survey and Development Needs Survey, from design and launch through data processing, analysis, and presenting key insights for organizational reflection.

**3. Excellence in Core People Cycles, Systems, and Funds**:
Drive execution excellence for critical, organization-wide annual cycles, administrative processes, and strategic staff funds.
- **Performance Management**: Plan and coordinate the annual staff member performance review cycle timelines, draft global communications, and ensure all relevant resources for goal-setting, feedback, and development planning are current and accessible.
- **Sponsorship Program Operations**: Manage the internal organizational mentorship program by tracking sponsor/staff member matches, developing communication plans, and ensuring sponsors receive timely updates and necessary materials to effectively support their colleagues.
- **Staff Funds Administration**: Lead the operational management of key staff funding mechanisms, including the Staff Connection Fund and the Individual Development Fund (for external professional development).
- **Budget Management**: Serve as the budget manager for the People Circle, tracking expenses, managing vendor payments, and ensuring resourceful stewardship of funds allocated for learning and well-being initiatives.

**4. Strategic Operations and Ad-Hoc Projects for Organizational Ease**:
Contribute high-judgment operational expertise and project management capacity to strategic organizational initiatives designed to create a modern and effective workplace. Examples include:

- **Modern Workplace Solutions (MWS) Project**: Contribute to cross-team projects that streamline organizational systems, improve cross-team collaboration, and enable greater ease in our global, remote workspace.
- **AI Adoption Project**: Contribute to a cross-team initiative to develop, prioritize, and pilot AI use cases across the organization, helping to integrate these tools to create greater efficiency and capacity for staff.
- **Staff Milestone Appreciation**: Coordinate and manage staff appreciation initiatives for key milestones, fostering a culture of recognition.
- **Secondment Program**: W