Events Manager

2 weeks ago

Kuala Lumpur, Malaysia Quacquarelli Symonds Full time

QS is a global leader in higher education services. We are the data analytics, performance insight provider and intelligence partner supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions.

We publish highly visible and influential rankings of international universities, including the QS World University Rankings® which reaches a global audience of hundreds of millions of people. QS keeps growing organically, through acquisition and by recruiting top talent across key regions.

**The Role**:
**Key responsibilities include**:

- Control costs and manage all payments pertaining to your events. Budget management and reconciliation including financial reporting.
- Travel to in person events as the on the day Event Manager - Maximum of two weeks consecutive travel 2/3 times per year (may vary depending on schedule)
- Coordinating training for OTD travel team.
- Identifying process inefficiencies and opportunities for automation

**Suppliers and OTD materials**
- Ensure all in-person events have relevant materials ready and prepared for events: Banners, Signage, and equipment. Work closely with Event Management team to ensure all documentation and materials are ready for the events.

**Event Management - OTD**
- Travel to In-person events when required up to a max of 2 weeks on the road.
- Lead and Identify gaps in current processes, systems, or event technology and consistently work on improvements and innovation with relevant stakeholders.
- Assist in managing and monitoring event inventory management and event capacities
- Lead and manage all post event evaluation for each region, identify and follow up on key action points with relevant stakeholders.

**General**
- Facilitating event preparation, performing administrative tasks related to event planning.
- Managing supplier/business partner databases and relationships.
- Other assigned duties as required to support QS Events and Operations

Person Specification

**Essential**
- Proficiency in creating and managing event budgets
- Evidence of providing an outstanding service to clients
- Managing complex logistics and operations for at-scale events/activities
- Experienced at high-quality events and logístical solutions - both virtual and physical
- Keen eye for design and attention to detail
- Well presented, exceptional written and verbal communication skills
- Excellent organisational and planning skills with the ability to work across multiple events concurrently
- Experience in managing suppliers and partners
- Experience in delivering events across multiple different timezones, countries, and cultures
- Fluent in English

**Desirable**
- Knowledge of CRM systems, Netsuite preferably
- Experience of developing in event content and event design
- Proficiency in additional foreign languages, particularly Spanish or an Eastern European language

**Technical skills and qualifications**
- Meticulous administration skills
- IT proficiency particularly around event management platforms and MS Office (particularly excel)
- Excellent project management skills

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