Customer Service Associate

Takaful advisor promote, sell and provide advice on various takaful products such as investment plan, income replacement, education plan,medical hospitalization plan, Hibah to individuals and organisations. They also work as intermediaries between individuals or organisations and insurance companies, and negotiate the best insurance policies for their...

**Job summary** To formulate response and resolutions in a timely manner. **Job Responsibility** - Perform outbound calls to promote the products and promotion and generate targeted sales for the company. - Answering and responding to inbound calls on the product promotion & packages, enquiries according to specified Practice and Procedure. - Ensure...

**Location**: **Job Summary**: Retail Sales Associate is to be responsible for all sales job duties, from generating leads to closing sales. The main tasks for a Retail Sales Associate include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions, and able to resolve customer...

**Job Descriptions**: - To assist daily administrative tasks - Assist with administrative tasks such as data entry, filing, and maintaining records. - Coordinate scheduling and appointments. - Support the team in organizing events or activities. - Ensure the front desk is tidy and presentable at all times. - Assist with any ad hoc duties as required. **Job...

Handling patients’ complaints, referral sources, and administrative department inquires. - To manage all aspects of patient intake; data entry, answering the phone, outbound calling, maintaining referral source information, and data input. - Responsible for coordinating, collecting, and imputing all patient information and new patient set-ups into a...

**Customer Service** Jetline Sdn Bhd - Full time - RM 2,000 - RM 2,300 per month - Manage reservations, check-ins, and check-outs. - Coordinate with housekeeping and maintenance teams to ensure room readiness. - Handle guest feedback, complaints, and special requests in a courteous and efficient manner. - Maintain accurate guest records and booking...

**Job Descriptions**: - To serve customers, handling inquiries related to orders, shipments, and deliveries. - Provide an update about the status of shipments and delivery schedules. - Resolve customer issues, complaints and discrepancies in a timely and efficient manner. - Coordinate with other departments to ensure proper order fulfillment. - Prepare...

Effectively manage large numbers of customer inquiries. - Follow communication procedures, guidelines, and policies. - Keep records of customer interactions, process customer accounts, and file documents. - To be constantly guided by the company's service standards. - To efficiently handle customer inquiries. - To ensure customer satisfaction by providing...

Works with clients who have complaints, orders, or require information about products/services purchased from the organization. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - To prepare Quotation, D.O and Invoice for customer as per instruction from superior - Attracts...

To provide customer service, service information and resolving problems for shoppers, members and merchants at Dataran Pahlawan Mall. - Encourage new memberships sign up by promoting at strategic locations in the mall. - To recruit DPMM members based on the set KPI. - Update of members information in membership database. - Assist new member enrollment and...