Medical Information Specialist

2 weeks ago

Petaling Jaya, Malaysia IQVIA Full time

**Job Overview**

**Responsibilities**:

- Quality control.
- Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products.
- Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results - this will include medical terminology, writing narratives, generating case queries.
- Clarify, investigate and capture adverse event and product quality information.

**Qualifications**
- Bachelor's degree in life sciences or related field and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
- Good knowledge of medical terminology.
- Knowledge of applicable global, regional, local clinical research regulatory requirements.
- Excellent attention to detail and accuracy.
- Strong organizational skills and time management skills.
- Strong verbal/written communication skills.
- Self-motivated and flexible.
- Ability to follow instructions/guidelines, utilize initiative and work independently.
- Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
- Ability to delegate to less experienced team members.
- Ability to be flexible and receptive to changing process demands.
- Willingness and aptitude to learn new skills across Safety service lines.
- Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
- Ability to work as a Team Player, contribute and work towards achieving Team goals.
- Ensure quality of deliverables according to the agreed terms.
- Demonstration of IQVIA core values while doing daily tasks
- Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
- Regular sitting for extended periods of time.
- May require occasional travel.
- Flexibility to operate in shifts.

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