Technical Trainer

**Summary**

The main responsibility of a Trainer is to support Scania by delivering high quality training sessions, face to face or remotely. This is achieved by creating an engaging learning environment, inspiring, guiding and challenge the trainees to develop their competences, skills and behaviours.

**Professional Competencies (Duties and Tasks)**

1. Prepare training activity
- Ensure conditions are in place for the training._
- Analyse target group
- Study course material
- Adapt material and training activities to learner group
- Prepare co-trainers and/or invited guest (speakers)
- Secure that all practicalities are in place - facilities, equipment and other necessities (coffee, lunches etc.)
- Secure administration regarding learners
- Confirm training prerequisites are met
- Create/review the driving plan

Before start-up
- Ensure equipment works
- Set the stage by furnishing the room to fit the learning activity.

2. Conduct training activity, face to face _(ILT = Instructor Led Training) and remotely (vILT = virtual ILT)_

Starting up activity
- Inform about safety and evacuation (ILT)
- Create and maintain a safe learning environment
- Follow-up absent learners
- Verify that learning objectives are understood
- Clarify learners’ expectations

During activity
- Keep learners active and engaged
- Feedback and encourage learners
- Evaluate learning progress during training
- Adjust program to learners level of knowledge
- Challenge learners with probing questions
- Encourage learners own experiences and insights
- Coach and facilitate the learning experience
- Use a variety of pedagogical tools and methods

Finishing activity
- Ensure that all learning objectives are met
- Follow-up on expectations

3. Follow up training activity
- Ensure training activities are followed up properly._
- Evaluate training
- Feed-back from activity to Learning Developer/stakeholder
- Improve and update content
- Self-assess trainer performance

4. Improvement work according to the Scania Way (SRS)
- Understand and act according to the Scania way frame work_
- Understand and act according to the Scania way frame work
- Maintain the normal situation, detect deviations and act immediately to eliminate them
- Contribute in daily follow-up, daily steering
- Participate and contribute in improvement activities based on a standardized working method

**General Competencies**

1. Business Perspective
- Using an understanding of business issues, processes and outcomes to enhance business performance.

2. Coaching
- Helping others to make the most of their qualities and competences to accomplish tasks and solve problems.
- Encourage a “Dare to try, Manage the risk approach”, allowing learning from mistakes.

3. Learning tools and methods
- Know a variety of learning tools and methods and is able to select the most adequate ones to fit the purpose and the target group, as well as to vary the training sessions.

4. Pedagogy/Andragogy
- Have a thorough understanding of pedagogical/andragogical theories and principles, such as adult learning, learning styles, high impact learning, evaluations.

5. Presentation technique
- Familiar with presentation techniques and mediums and able to create presentation using technical aids and templates adapted to target groups.
- Comfortable at making public presentations to audiences big and small.

6. Products and services
- Maintains an up to date understanding of products and services necessary to perform duties and tasks.
- Understands Scania products and services value proposition connected to processes and business.

**Personal Competencies**

1. Adaptability
- Adapting in order to work effectively in ambiguous or changing situations, and with diverse individuals and groups.

2. Communication
- Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

3. Creativity & Innovation
- Generating viable, new approaches and solutions.

4. Fostering Learning & Development
- Supporting others to develop and learn, recognizing their achievements, and building an organizational culture where knowledge and growth are valued and rewarded.

5. Inspiring others
- Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers.

**Desirable experience & qualifications**
- Relevant Education or equivalent work experience.
- Business knowledge and experience from a similar role an advantage.
- Fluent in English.

Pay: RM5,000.00 - RM6,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Shah Alam (Petaling): Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Technical Trainer: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person