Customer Service Officer

**1. Customer Communication & Support** - Provide accurate information regarding shipment, delivery, and service status. - Handle customer complaints, feedback, and escalate to superior when necessary. - Maintain professional and polite communication at all times. **2. Job Coordination** - Receive job requests/orders from customers and record them in the...

**Requirements**: Ability to speak and write in Mandarin and English fluently. Minimum 1-2 Years of experience in a similar Customer Service, Logistics, or Facilities Management role. Strong Communication and Interpersonal Skills, with the ability to work effectively within a team. Excellent Organizational and Time Management Skills, with the ability to...

**Key Duties & Responsibilities** **Customer Service** - Prepare quotations, invoices, and delivery documents. - Handle customer complaints professionally and promptly. - Provide customers with delivery status reports. **Operation Logistic**. - Monitor delivery progress (delivery tracking). - Manage import/export documents (e.g., Delivery Order, Bill of...

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

1 Overall - Deal directly with customer by telephone, electronic gadget or face to face interaction to answer their questions or provide additional support where needed. 2 To interact with patients/customers to provide and process information, response to inquiries, concerns and requests about hospital services. 3 To communicate and coordinate with internal...

**Responsibilities**: - Handling customer general enquires, complaints, comments, feedback and other raising issues related to the company’s product. - Handling customer issues and preparing reports on customer feedback and complaints - Communicating and coordinating with internal departments to address customer needs. - Following communication...

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland...

**Company Overview** At **Tribe**, we’re looking for energetic and customer-focused individuals to join our team supporting a leading **mobile gaming client**. If you're great at handling inquiries, solving problems, and delivering a top-notch customer experience — we want to hear from you! **Key Responsibilities** - Resolve issues using provided...

**Key Responsibilities**: - Customer Interaction: Greet all incoming calls professionally and answer a timely manner. - Order Management: Process and key in all orders using the **Customer Service and Traffic Control** system efficiently. - Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch. - Shipment...

A customer service administrator oversees the customer service department of an organization. It is their job to monitor accounts, maintain the needs of representatives, and assist with interactions as related specifically to customer service. **Salary**: RM1,500.00 - RM2,000.00 per month **Benefits**: - Maternity leave - Parental leave Schedule: - Day...