Help Desk Support

Avensys is a reputed global IT professional services company headquartered in Singapore. Our services include enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have become one of the top trusted providers in Singapore and service a client base across banking and financial...

Responsibilities - Provide 1st level hardware and software troubleshooting assistance over the phone or remotely - Log service tickets into the SITI’s Call Management System. If not resolved, escalate service ticket to appropriate support groups. Required skills & Experience - Excellent command of the English Language both written and verbal (Other...

**Requirement**: - A bachelor’s degree in a related field. - Must have at least 2 to 3 years of experience and proven working experience in providing Help Desk support. - Working knowledge of help desk software, databases, and remote control - Strong client-facing and communication skills - Advanced troubleshooting and multi-tasking skills - Customer...

Boon Group (Malaysia) Sdn Bhd is a consulting company providing end-to-end data analytics, data integration and process automation solutions.Our professional consulting and support team has extensive background in business analytics and ERP systems across different industries.We are seeking an experienced and motivated Help Desk and IT Support person to join...

Company DescriptionKrypton Fund Services ('Krypton') is a boutique fund services company dedicated to providing excellent client service. We pride ourselves on a client-centric approach that is tailored to the unique needs of each client, rather than offering a one-size-fits-all solution. Our platform offers regulatory reporting, fund administration,...

service-oriented The GBS Account and Client Management Help Desk Specialist will manage a customer-focussed Help Desk that will be offering top quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This position will be responsible to handle phone calls as well as manage inquiries...

**JOB REQUIREMENTS**: - At least **2 years of experience in computer hardware/software server troubleshooting fields.**: - Minimum **Degree in information technology, computer science or relevant fields.**: - Ability to resolve server-related operational, configuration, and installation issues. - Proficiency in using Microsoft Office software. - Excellent...

Academic Qualification - A diploma or bachelor’s degree in Information Technology, Computer Science, or any dicipline. 2. Skills - Fundamental understanding of computer hardware and software. - Ability to follow standard operating procures and escalate issues when necessary - Customer-focused attitude, eagerness to learn, and ability to work effictively in...

Academic Qualification * A diploma or bachelor's degree in Information Technology, Computer Science, or any dicipline. 2. Skills * Fundamental understanding of computer hardware and software. * Ability to follow standard operating procures and escalate issues when necessary * Customer-focused attitude, eagerness to learn, and ability to work effictively in a...

Job Summary:IT Helpdesk Support (L1) is responsible for providing first-level technical support to end users, ensuring timely issue resolution, and maintaining service quality in accordance with defined SLAs. This role involves troubleshooting hardware, software, and network-related issues while escalating complex incidents to higher support levels when...