Outlet Crew Supervisor

2 weeks ago


Butterworth, Malaysia Dessert Captain Sdn Bhd Full time

**Penang Chendul **is expanding and looking for **Outlet Crew Supervisor** to join us.

**Branch**:Sunway Carnival Mall, Seberang Jaya, Penang

**Job Descriptions**:

- Manage and supervise the overall outlet operations (Quality/Service/Cleanliness/Valuable) and ensure outlets are running smoothly on daily basis.
- Ensure the hygiene standards are strictly followed as per F&B departmental manual.
- Ensure the service operation procedures are followed at all times.
- Ensure that all standards set for food presentation, quality, and quantity are met and monitored.
- Set and monitor Sales Goals for Corporate Outlets.
- To control on corporate outlets stock, control and monitor wastage and contribute to cost saving measures.
- Manage guest queries courteously and ensure customer satisfaction.
- Hold daily/weekly meetings with the staff to review the daily operation and discuss past performance that can be improved.
- Regular training to be conducted for all staff to improve the service standard.
- Follow up and check on the job training.
- KPI to set and achieve together with staff.
- Responsible for the distribution of the relative instructions and rules to the employees.
- Provide support in new franchisee outlet opening.
- To carry out other ad-hoc duties and functions assigned by the HOD from time to time.

**Job Requirements**:

- Able to attend **2 weeks training** at **Queensbay Mall.**:

- Able to communicate in Bahasa Malaysia, Mandarin, English.
- Knowledge of POS Software and Microsoft Office such as Excel.
- Problem-solving skills, Communication Skills, and People Management skills.
- Initiative at work, Self-motivated and committed.
- At least 2 years of working experience in F&B industries.
- Own transport and willing to travel when required.

**Salary**: RM1,800.00 - RM2,500.00 per month

Supplemental pay types:

- Overtime pay


  • Outlet Crew

    2 weeks ago


    Butterworth, Malaysia Dessert Captain Sdn Bhd Full time

    **Penang Chendul **is expanding and looking for **Outlet Crew**s to join us. **Branch**:Sunway Carnival Mall, Seberang Jaya **Job Descriptions**: - To assist in overall outlet operations, inventory and sales. - Able to provide excellent customer service, front desk management and good working attitude. - Able to prepare food and beverage according to...


  • Butterworth, Malaysia The Coffee Bean & Tea Leaf (M) Sdn Bhd Full time

    Supervision of the barista and pantry maid so they will maintain the quality of service and product, and enforce all procedures in the absent of the Outlet Manager. **Supervisor Job Responsibilities**: - Assist the Outlet and Assistant Manager in planning and executing all sales promotions effectively. - Maintain an efficient, friendly service standard at...


  • Butterworth, Malaysia Cleanpro Laundry Holdings Sdn Bhd Full time

    **Job Summary** The Outlet Operation Executive is responsible for supporting the overall operations of the self-service laundry business from the northern area. This role involves coordinating with various outlets, ensuring compliance with company standards, managing supply chains, and improving operational efficiency. This position is require to has a own...

  • Cafe Supervisor

    2 days ago


    Butterworth, Penang, Malaysia The Coffee Bean & Tea Leaf Full time 34,800 - 50,000 per year

    Our BlendThe Coffee Bean & Tea Leaf is one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore.The Coffee Bean & Tea Leaf is on an inspiring journey to become...


  • Butterworth, Malaysia BAWANGCHAJI SDN BHD Full time

    Smile, Welcoming and eye contact with customer. - Responsible to handle all transaction with customers accurately and efficiently. - Ensure all transactions run smoothly and maximize customer satisfaction. Provide basic customer service with polite manner. - Greet customer - Maintain good hygiene, proper grooming and pleasant decorum throughout the day. -...

  • Restaurant Crew

    4 days ago


    Butterworth, Penang, Malaysia OldTown White Coffee Full time 1,700 - 2,000 per year

    JOB DESCRIPTION :Customer ServiceGreet and serve customers politely and efficiently.Take orders accurately (dine-in & takeaway).Handle payments and operate the POS system.Attend to customer requests and resolve minor complaints.Food & Beverage PreparationPrepare food and beverage according to SOP.Assist kitchen team in food plating and portioning (if...

  • Restaurant Crew

    2 days ago


    Butterworth, Penang, Malaysia OldTown White Coffee Full time 1,700 - 2,000 per year

    JOB DESCRIPTION :Customer ServiceGreet and serve customers politely and efficiently.Take orders accurately (dine-in & takeaway).Handle payments and operate the POS system.Attend to customer requests and resolve minor complaints.Food & Beverage PreparationPrepare food and beverage according to SOP.Assist kitchen team in food plating and portioning (if...


  • Butterworth, Penang, Malaysia Bayu Somerset Sdn Bhd Full time 10,000 - 20,000 per year

    WE'RE HIRINGBayu Somerset is hiring :Assistant Outlet ManagerLocation: Sunway Carnival Mall, PenangJob Overview:We are looking for a dedicated and experienced Assistant Outlet Manager to support daily operations and assist in leading the store team. The ideal candidate has strong retail leadership experience and can ensure smooth store performance while...


  • Butterworth, Malaysia Gigi Coffee Sdn Bhd Full time

    **Requirements** - Require min SPM (fresh graduates are encouraged to apply) - Basic skills in preparing food and beverage, prefer with experience as a barista or service crew - Able to cope with fast-paced environment. - Outgoing personality, with good customer service skills. - Able to start immediately would be an added advantage. - Willing to work on...

  • Cafe Supervisor

    4 days ago


    Butterworth, Malaysia Dawn Coffee Sdn Bhd Full time

    **YOLE FROZEN YOGURT** Location: Sunway Carnival Mall (Yole Malaysia) **JOB DESCRIPTION (Supervisor)** - Supervise front service and backend smooth operation - Coordinate with vendor and order supplies as needed - Manage daily revenue, expenses as well as café cleanliness - Nurture friendly relationship with customers **WORKING ENVIRONMENT**: - 6 days...