Secretary to Hotel Manager

2 weeks ago


Bukit Mertajam, Malaysia Iconic Hotel Penang Full time

**1.0 Job Summary**

1.1 The Executive Secretary shall be responsible for providing complete secretarial support to the Hotel Manager and shall also perform / handle all other duties as required by the Hotel Manager.

1.2 She maintains confidentiality in all matters of such nature and ensures smooth work flow in the Executive Offices.

**2.0 Duties And Responsibilities**

**2.1 Office Administration**

Handles incoming mails/faxes. Distributes all daily incoming mails/faxes to respective Division/ Department Heads on the same day.

**2.2 Telephone Calls**

a) Places, accepts and screens telephone calls as appropriate.

b) Takes complete and clear messages for the Hotel Manager.

**2.3 Board Room (Meeting Room)**

Monitors and records blocking of Board Room for meetings.

**2.4 Travel Arrangements**

Arranges for and purchases air tickets for travel by the Hotel Manager

**3.0 Secretarial Duties**

3.1 Takes dictation and types out dictated matters as and when required by the Hotel Manager.

3.2 Records minutes of meetings as and when required by the Hotel Manager.

3.3 Collates and binds reports.

3.4 Drafts and types replies to Guests’ compliments/complaints and Guest Questionnaires.

**4.0 Management Support**

4.1 Coordinates meeting schedules and appointments.

4.2 Updating of Department Heads’ personal files and leave records.

4.3 Prepares weekend and monthly Executives on Duty schedules.

4.4 Follows up and maintains latest updates on outstanding tasks of Department Heads issued by the Hotel Manager.

**5.0 Other Assignments**

5.1 To carry out any other duties assigned by the Management from time to time.\

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Personal Assistant: 2 years (preferred)

**Language**:

- Mandarin (preferred)

Willingness to travel:

- 25% (preferred)



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