Sales Coordinator

4 days ago

Putrajaya, Malaysia MERCURE LIVING PUTRAJAYA Full time

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Prepare and review written documents accurately and completely.
- Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
- Promote awareness of Hotel and brand image internally and externally via e-blast (e.g., brochures, promotional materials).
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to the Hotel / Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities / services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
- Responding to and coordinating all internal meeting requests within 24 hours
- To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by superior.
- Up-keep of a client and agents database - updating where necessary to allow effective promotions. Issuing of corporate rates and travel agents contract
- Compilation of weekly overview sheets to all departments including communication and administration of ancillary services.
- Ensure that mailing list is handled properly, Courier packages are recorded and collected and at end of month hand over the billing details to Finance department.
- Maintain lists / order stock of brochures, and all other sales operations material available at all time
- Ensure all the leads is tracked in hotel PMS, Events, ALLMP, Masterlist, and other sales tracking is in order
- Ensure ANAIS opportunities upload is maximized.
- Perform overall monthly production and other reportings required by Accor or superior.
- To assist with troubleshooting (if necessary) and ensure all the MICE / FIT RFP platform is leveraged and maintained
- Maintain confidentiality of proprietary information; protect company assets.
- To undertake any other job assignment given by the superior

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

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