Assistant Outlet Manager and Shift Supervisor

2 weeks ago

Subang Jaya, Malaysia Golden Scoop Sdn Bhd Full time

**LOCATION**:

- Sunway Pyramid New Wing

**RESPONSIBILITIES**:

- Setting goals for the work group, developing organizational capability, and modelling how work together.
- Displays a customer come first attitude by training and holding partners accountable for delivering legendary customer service.
- Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives.
- Manages with integrity, honesty and knowledge that promote the culture, values and mission of BR.
- Monitor and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirement.
- Utilizes existing tools to identify and prioritizes communication and regularly uses discretion to filter communication to the store team.
- Responsible to maintain good and profitable Cost of Goods, labor cost and controlling product damages according to guideline by Finance department.
- Executes store operational policies and procedures, including those for cash handling and safety and security to ensure the safety of all team member during each shift.
- Follow all cash management and cash register policies and ensure proper cash management practices are followed by shift team.
- Check bank-in reports of outlets to ensure daily sales takings are banked in on time.
- Resolve sales and operations issues in an effective and timely manner.
- Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.
- Maintains regular and consistent attendance and punctuality.

**REQUIREMENTS**:

- Holds a diploma in hotel management or its equivalent, with **1 year of experience in operations management in F&B, the food service industry, or retail.**:

- **Fresh graduates with a diploma or bachelor's degree **(_such as F&B, culinary, food safety, hospitality, communication business administration, or its equivalent_) can apply.
- Relentless focus on customer, understands what customer wants and how to deliver the experience
- Listens and communicates well with others within and outside of BR. Creates a team environment that is positive and productive.
- Takes personal responsibility to do the right thing. Adapts quickly to change and makes timely, thoughtful decisions.
- Continuously seek opportunities to improve self and others.
- Lead with trust, commitment, coach and develop junior staff.
- Understands to drive overall business success and is accountable to prioritize and deliver quality results.
- Articulate and able to communicate effectively across all functions and levels.
- Demonstrate leadership in managing teams and sales/achievement driven.

**PACKAGE & BENEFITS**:

- Transport reimbursement of RM300
- 1% sales incentive upon achieving sales target
- Overtime
- Staff meal (company product)
- Free birthday cake
- Engagement activity (team building, training, and others)

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,400.00 per month

**Benefits**:

- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental Pay:

- Commission pay
- Overtime pay

**Experience**:

- F&B Retail: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

  • Outlet Supervisor

    15 hours ago

    Petaling Jaya, Malaysia GENO Management Full time

    **Position** : Outlet Supervisor **Salary Range** : RM 2,500 - RM 3,000 **Product** : Beauty and Health Products **Working Hours** : The working hours are 2 shifts as below: Morning Shift - 10am to 7pm Afternoon Shift - 1pm to 10pm Off Days will be 6 days a month. **Responsibilities**: - Oversee the day to day operations of the outlet. - This role is...

  • Assistant Outlet Manager

    2 weeks ago

    Subang Jaya, Malaysia Hujan Rimba Desserts Sdn Bhd Full time

    **B**e part of Purple Monkey & Pasta OHSEM brand of delicious frozen cheesecakes and pasta cafe and join a great team creating happy experiences for every customer and celebration. Purple Monkey & Pasta OHSEM are in 7 locations in Seapark PJ, Puchong, Kuchai Lama, Subang Jaya, Setapak KL, Damansara Perdana and Shah Alam! We are looking for a dynamic team...

  • Outlet Manager/ Supervisor

    1 week ago

    Subang Jaya, Malaysia Binq Dessert Sdn Bhd Full time

    As an outlet manager in Binq, your job scope involves overseeing all aspects of operations for our outlet. Here are the key responsibilities and duties associated with this role: **Food and Beverage Service Standards**: - Establish and enforce high standards for food quality, presentation, and service delivery. - Train and supervise staff to ensure...

  • Shift Supervisor

    1 week ago

    Subang Jaya, Malaysia Kopi Kenangan Sdn Bhd Full time

    Kenangan Coffee is a brand under Kenangan who owns Kopi Kenangan in Indonesia. We are the first F&B unicorn in SEA. Since we launched our first coffee retail outlet in KLCC Malaysia in Oct 2022; we have since grown to retail outlets and we are still expanding. We are committed to deliver quality coffee to fulfill the caffeine needs of young urban...

  • Shift Supervisor

    3 days ago

    Subang Jaya, Malaysia Kopi Kenangan Sdn Bhd Full time

    Kenangan Coffee is a brand under Kenangan who owns Kopi Kenangan in Indonesia. We are the first F&B unicorn in SEA. Since we launched our first coffee retail outlet in KLCC Malaysia in Oct 2022; we have since grown to retail outlets and we are still expanding. We are committed to deliver quality coffee to fulfill the caffeine needs of young urban...

  • Outlet Supervisor

    2 weeks ago

    Subang Bestari, Malaysia HUASIN FOOD INDUSTRIES SDN BHD Full time

    Memastikan pelanggan mendapat pengalaman yang baik ketika di Outlet. - Menjalankan pemeriksaan Kualiti, Servis dan Kebersihan. - Memantau kualiti barang segar dan Groceries. - Pengurusan Inventori - Pengiraan stok, membuat pesanan, penyediaan invois etc - Memastikan Staff mendapat latihan mencukupi dan mematuhi prosedur operasi dan Polisi...

  • Shift Supervisor

    15 hours ago

    Subang Bestari, Malaysia Kopi Kenangan Sdn Bhd Full time

    Kenangan Coffee is a brand under Kenangan who owns Kopi Kenangan in Indonesia. We are the first F&B unicorn in SEA. Since we launched our first coffee retail outlet in KLCC Malaysia in Oct 2022; we have since grown to retail outlets and we are still expanding. We are committed to deliver quality coffee to fulfill the caffeine needs of young urban...

  • Outlet Area Manager

    3 days ago

    Subang Jaya, Malaysia Berry's Cake House Sdn Bhd Full time

    Report to Operation Manager - At least with 3-5 years working experience in Manager level at the Bakery, Food & Beverage industry. Preferably Supervisor specializing in Food/Beverage/Restaurant Service or equivalent. - Experience in overseeing outlet(s), cost & budget planning. - Manage and assume overall responsibility for the success of their branches by...

  • Outlet Manager Sunway Monash

    1 week ago

    Subang Jaya, Malaysia Koppiku Sdn Bhd Full time

    We are a rapidly growing and innovative coffee startup, committed to delivering exceptional experiences while fostering a vibrant, dynamic company culture. We’re looking for a passionate, strategic, and hands-on **Store M**anager to join our team and shape the future of our people development initiatives. Position Overview: **Responsibilities**: -...

  • Outlet Manager

    15 hours ago

    Subang Jaya, Malaysia Fishbowl Ventures Sdn Bhd Full time

    _**Oversee outlets around the Klang Valley including: - **_ - Ensuring that all service crew members perform their daily tasks and basic responsibilities; accordingly, whilst being able to backup each service crew as at when required. - Assigning responsibilities to service crews in accordance to work requirements. - Maintaining the speed and quality of the...