Customer Servis Assistant

1 week ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Synergy Staffing Full time

**Job description**

**JOB VACANCY CUSTOMER CARE OFFICER**

**COMPANY NAME** : HAP SENG

**LOCATION** **:14th Floor, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur.**

**POSITION** **:Customer Service Assistant**

**QUALIFICATION**:

- At least 1 year of working experience in the related field is required.
- Good interpersonal and communication skills at all levels.
- Excellent verbal and writing skills in English and Bahasa Malaysia.

**JOB DESCRIPTION**:

- To attend to enquiries from walk in customers and incoming calls in promptly and gentle manner with proper greetings.
- To establish appointments for customers within 3 days and work closely together with Customer Care Centre on the arrangement of appointments.
- To assist in daily booking schedule and to register customers’ requirements in Work Order (WIP) (assign and allocate service advisors to look into different requirements accordingly).
- To attend to company's WhatsApp Group's customers, request for booking, update customers' details and breakdown cases.
- To blast SMS reminder to customers at least 1 day prior to their appointments.
- To arrange grab service for customer mobility.

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,000.00 - RM2,900.00 per month

Schedule:

- Monday to Friday

  • Customer Service

    3 days ago

    Kuala Terengganu, Terengganu, Malaysia Fann Academy Full time 2,000 - 5,000 per year

    Tugas Customer ServiceJawab pertanyaan pelanggan (WhatsApp/Call/Sosial Media)Berikan info produk/servis dengan tepat & jelasRekod maklumat pelanggan dalam sistemUrus aduan & selesaikan isu pelangganFollow-up pelanggan selepas pembelianPastikan kepuasan pelanggan sentiasa tinggiPantau pembayaran & status penghantaran/aksesSediakan laporan ringkas prestasi...

  • Operation Executive

    21 hours ago

    Kuala Lumpur, Malaysia Myeg Services Berhad Full time

    Membantu pelanggan untuk pendaftaran servis / produk terbaru dari syarikat - Membantu pelanggan dalam menyelesaikan sebarang masalah semasa pendaftaran servis / produk bagi kemudaham pelanggan - Membantu pelanggan dengan penuh etika dan ramah mesra **Requirements**: - Boleh mula kerja dengan segera - Boleh bekerja shift - Minat untuk...

  • Service Advisor

    2 weeks ago

    Kuala Lumpur, Malaysia Stuttgarage - Continental Car Specialist Full time

    Service Advisor diperlukan untuk membantu syarikat memastikan pelanggan mendapat servis yang terbaik di Stuttgarage - Continental Car Specialist SYARAT-SYARAT KELAYAKAN - Skil komunikasi yang sangat baik - Pengalaman sebagai Automotive SA - Boleh bekerja di dalam team - Menepati masa dan disiplin yg tinggi - Jujur & amanah **Gaji: RM2,700 -...

  • Admin Executive

    3 days ago

    Bangsar South, Kuala Lumpur, Malaysia Customer Inspire (M) Sdn Bhd Full time 30,000 - 40,000 per year

    About the role Join our team at Customer Inspire (M) Sdn Bhd as an Admin Executive in our Bangsar South, Kuala Lumpur office. In this full-time position, you will play a key role in supporting the smooth day-to-day operations of our company.What you'll be doingCoordinating and managing administrative tasks such as filing, document preparation, and data...

  • Customer Services Assistant

    1 week ago

    Kuala Lumpur, Malaysia UTM Holdings Sdn Bhd Full time

    **Customer Interaction** **Position Summary** We are looking for a friendly, enthusiastic, and customer-focused individual to join our team as a Customer Service Assistant for our cafe and karaoke business. This role involves creating a welcoming atmosphere, assisting customers with orders and reservations, and ensuring that every visitor has an enjoyable...

  • Customer Support Assistant

    20 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Ean Label Industry Sdn Bhd Full time 30,000 - 60,000 per year

    Company DescriptionEan Label Industry Sdn. Bhd., established in 2007, is a trusted packaging printing company specializing in high-quality stickers, labels, flexible packaging, and box packaging for diverse industries. With over 16 years of experience, our mission is to act as a partner in our customers' success by providing innovative and value-added...

  • Customer Service Assistant

    2 weeks ago

    Kuala Lumpur, Malaysia Morino Asia Sdn Bhd (Niko Neko Matcha) Full time

    Greet and assist customers in a friendly and professional manner - Handle customer inquiries and provide accurate information about products and services - Process orders, payments, and refunds efficiently - Resolve customer issues and complaints promptly and courteously - Maintain cleanliness and organization of the service area - Assist with inventory...

  • Customer Service Assistant

    5 days ago

    Kuala Lumpur, Malaysia Careclinics Health Services Sdn Bhd Full time

    **Primary Purpose and Scope** - This position contributes to an overall pleasant patient experience to increase our reputation and ensure sustainable growth. This role will act as a liaison between patients and any department necessary including the different clinics and departments in HQ. - To maintain a good relationship and be able to project the spirit...

  • Operations Support Assistant

    2 weeks ago

    Kuala Terengganu, Malaysia SENSE SERVICES SDN BHD Full time

    To ensure all documents are recorded and compiled/filled in an orderly manner related to operational matters. Ensure reports are received and dispatched to clients with in the stipulated time frame and ensure that reports sent to clients are correct and in order. Ensure sales/promotional efforts, work confirmation and job executions are of the highest...

  • Financial-services-compliance-specialist-cloud-servi

    2 weeks ago

    Kuala Lumpur, Malaysia Ethos Beathchapman Full time

    **Responsibilities**: - Exciting Compliance advisory position with high visibility - Strong FS Tech/IT Compliance experience required - Partner with FIs to adapt their control frameworks Our Client is a global cloud services provider, seeking an experienced Compliance Specialist within the Financial Services space. Based in Kuala Lumpur, you will be...