Front Office Manager

7 hours ago

Setiu, Malaysia REGULAR ACRES SDN. BHD. Full time

Manage and lead the front office team, ensuring consistent delivery of outstanding customer service and efficient operations.
- Lead the front office team and ensure adherence to company policies and standards.
- Oversee all aspects of guest check-in and check-out processes, ensuring a smooth and personalized experience for every visitor.
- Monitor and analyze key performance indicators, such as guest satisfaction scores, occupancy rates, and revenue metrics, to identify areas for improvement.
- Implement strategies to enhance operational efficiency.
- Collaborate with other departments, including housekeeping, maintenance, and food and beverage, to ensure seamless service delivery.
- Resolve any guest concerns or issues in a timely and professional manner.

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Meal provided

Schedule:

- Fixed shift

**Language**:

- Malay (preferred)
- Mandarin (preferred)
- Bahasa (preferred)

Work Location: In person

Application Deadline: 03/15/2025
Expected Start Date: 03/13/2025

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