Customer Success Executive

**People Management** Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework. **Customer Centricity** Coach team to understand customer objectives & how Unified accelerates value realization. Guide team to drive positive Customer Satisfaction & share...

Location: Aurora Place Bukit JalilResponsibilitiesBuild and maintain strong client relationships, serving as the main point of contact post-implementation.Understand each client's business processes, challenges, and success metrics to ensure optimal use of the system.Conduct regular health checks and business reviews with clients to drive adoption and...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Responsibles**: - Assist customers in resolving inquiries through various channels (phone, WhatsApp, social media, tickets, and live chat). - Monitor shipments for timely delivery. - Communicate with internal and external parties about customer deliveries. - Collaborate with the customer relationship team for personalized responses, ensuring satisfaction...

**Overview of the Position**: The role involves interacting with customers _(referring to our agents, known as Independent Business Owners (IBO))_ to address their concerns, respond to inquiries, and assist with their needs through various channels. Additionally, providing support to department management to guarantee efficiency, organization, customer...

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST...

Client is a leader in EPCC (PV) Technical 1. Overseeing the team’s quality/effectiveness/timeliness of design, testing and project stages 2. Provide clear direction and technical expertise at functional/organizational level in design, development, and systems integration. 3. Able to make quick decisions and solve technical problems to provide an...

**Overview of the Position**: This role involves leading a team, both local and overseas customer service team, to provide excellent support to Independent Business Owners (IBOs) by addressing their inquiries, feedback, and complaints. The position is responsible for creating a productive and efficient work environment while ensuring that the customer...

**5 working days**: - **Attractive remuneration package with allowance**: - **Annual Bonus commensurate with performance** As a Product Executive, you will be the key contact person to our clients to help them to overcome their challenges at work. The position gives you the opportunity to meet and know people from all levels and diverse research...