Brands Associate

**About the Company**:
Join **ALV GROUP**. for a refreshing career experience in a youthful and dynamic environment. Since our establishment in 2017, we've cultivated a culture that values positivity, integrity, and a supportive camaraderie. At ALV, you'll find a friendly workplace where every team member is encouraged to excel and grow together.

Enjoy competitive benefits that prioritize your well-being and professional development. We advocate for work-life balance with flexible hours and initiatives that accommodate your personal commitments. As we expand, joining us means being part of our pioneering team with ample opportunities for career advancement. Seize the chance to make a meaningful impact and grow with us at **ALV GROUP**., where your aspirations meet limitless possibilities.

1. Full-Time Role (Key Job Segments: Branding, Marketing, and Sales).

2. Office based in Georgetown, Penang, Malaysia.

3. Responsible for managing social media pages for hospitality-related companies, including hotels and BNBs, ensuring brand visibility and engagement.

5. Develop and implement pricing strategies using digital management software like IDB and Sta-ah.

6. Create and design digital content using tools like Canva and Adobe to enhance marketing and branding efforts.

7. Travel between hotels and serviced apartments in Penang as required to ensure smooth operational oversight.

8. Communicate effectively with both internal staff and hotel guests, maintaining a professional and customer-focused approach.

9. Design and conduct training sessions for internal staff on topics related to marketing, branding, and customer service.

10. Handle sales inquiries, ensuring prompt responses and resolution of guest inquiries, complaints, and requests with courtesy and efficiency.

11. Collaborate with other departments to ensure smooth operations and a seamless guest experience.

12. Create professional pitch decks using Canva, Google Slides, or PowerPoint to support business development initiatives.

13. Develop and execute marketing strategies aimed at acquiring new business assets and expanding the company’s portfolio.

**Job Requirements**

1. Excellent communication and interpersonal skills, with the ability to effectively interact with both internal teams and external clients.

2. Strong customer service orientation, ensuring guest satisfaction and timely resolution of inquiries or issues.

3. Proven ability to drive sales and meet targets within a competitive environment.

4. Experience in marketing and brand promotion, with a demonstrated understanding of branding strategies.

5. Strong attention to detail and organizational skills, able to manage multiple tasks efficiently.

6. Knowledge of the hospitality industry is a plus, especially experience working with hotels or serviced apartments.

7. A Bachelor's Degree in Business, Marketing, or a related field is preferred.

8. Fluent in English, Malay, and Mandarin is an advantage (good to have).

9. Competent in using WhatsApp, OTA apps, and hotel management system apps (good to have).

10. A minimum of 2 years of experience in marketing or related roles.

11. At least 1 year of experience with digital marketing platforms, including Social Media Ads, Google Ads, and Website Management.

13. Proficient in creating digital content using tools like Canva, Adobe, or Photoshop.

14. Demonstrates high integrity, is responsible, independent, honest, and hardworking in all aspects of work.

Pay: RM3,000.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Supplemental Pay:

- Performance bonus
- Yearly bonus