Customer Service Assistant

2 weeks ago

Klang, Malaysia Maju Management Enterprise Full time

**JOB RESPONSIBILITY**

Responsible to open job in the system and ensuring all necessary documentation are prepare including commercial invoice, bill of lading, customer declaration, and other necessary paperwork.

To communicate with shipping agents, suppliers, customers, and government agencies, to ensure that all required documents are submitted in a timely and accurate manner.

To maintain accurate records of all transactions related to import and export documentation, including documentation, payment receipts, and other relevant information.

Tol work with other departments and stakeholders to resolve any issues related to import and export documentations.

To work closely with customers to ensure that their shipments are processed efficiently and effectively and provide excellent customer service by responding promptly to inquiries and resolving any issues related to documentation.

To be responsible to ensure all documentations are completed before job closing.

**REQUIREMENTS**

Min SPM

At least 1 year working experience

Prefer female

Willing to learn and work hard

Friendly, organize and able to work in a team

Computer literate.

**BENEFITS**

Basic - 1,800.00

Expected Monthly Salary RM1,800.00-1,900.00

1st Saturday Off

Public Holidays

Annual Leave

Medical Benefit

EPF

Socso

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM1,900.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Working as CS/Operation in Logistic/Shipping/Forwarding: 1 year (preferred)

**Language**:

- English (required)
- Bahasa (preferred)

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