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Sales Manager
2 weeks ago
**Responsibilities**:
- Responsible for Travel AgentRoom Salesfor the hotel.
- Clear understanding of the hotels business strategies then setgoals and to determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibition.
- Implements all sales action plans related to market areas as outlined in the marketing plan.
- Conducts daily sales calls and arrange site inspection trips to hotels.
- Able to provide quick and timely responses, immediate communication to the agent, develop professional long term business relationships.
- Provide the highest quality of service to the customer at all times.
- Executes and supports the operational aspects of business booked (e.g. generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with on property front officeteam to ensure working in unity and always striving to achieve the same goals.
- Accompany sales team on sales calls to potential clients to assist in development of the accountand to access the effectiveness and sales skills of the sales person.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Acquiring and developing new business accounts and preparing sales proposals for clients.
**Requirements**:
- Bachelor’s degree in business or related field.
- Minimum 3 to 4 years experience in the sales and marketing or related professional area.
- Experience in planning and implementing sales strategies.
- Experience in customer relationship management.
- Experience managing and directing a sales team.
- Excellent written and verbal communication skills.
- Dedication to providing great customer service.
**Job Type**: Permanent
**Salary**: RM4,000.00 - RM4,700.00 per month
**Benefits**:
- Free parking
- Meal allowance
Ability to commute/relocate:
- Seri Kembangan: Reliably commute or planning to relocate before starting work (required)
