IT Helpdesk

Position : IT Helpdesk (System Administrator)

Basic Salary : RM 2,800 - RM 3,400 + Allowances

Location : PJ Trade

Working Day : Monday - Friday

Working Hours : 9am - 6pm

**Job Scope**:

- Interact with customers and respond to their needs promptly.
- Gather customer information, assess the situation, and identify issues by evaluating and analyzing symptoms.
- Provide follow-up and schedule call-backs to customers when necessary.

**Job Qualifications**:

- Minimum 1 year of experience in IT Helpdesk (fresh graduates are welcome to apply).
- Proficient in spreadsheets and word processing tools.
- Strong knowledge of Microsoft Windows.
- Experience working with networks in a professional environment.
- Familiarity with other operating systems (Linux, macOS) is an advantage.
- Experience in server administration (Windows or Mac).
- Skilled in troubleshooting hardware and software issues.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,800.00 - RM3,400.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Work Location: In person