E-commerce Sales Advisor

7 hours ago

Petaling Jaya, Malaysia Supermom Management Service Full time

**Key Responsibilities**

**1. Online & Offline Sales and Customer Consultation**
- Handle customer inquiries, quotations, and product recommendations through Shopee, Lazada, TikTok Shop, WhatsApp, and the company website.
- Approach potential customers offline using company-provided leads/materials and provide professional product presentations to increase purchase intention and drive conversions.

**2. Order Processing & Pre-/Post-Sales Support**
- Follow up on customer orders, payment confirmation, and delivery/parcel tracking.
- Handle customer questions, complaints, and return/exchange requests to ensure a positive customer experience.

**3. Product Listing & Content Maintenance**
- Assist in updating product information, uploading new items, and submitting photos or marketing materials.
- Optimize product titles, descriptions, and key selling points.
- Ensure inventory, pricing, and promotion details are accurate across platforms.

**4. Store Operations Support**
- Assist in executing platform campaigns, livestream activities, and advertising promotions.
- Monitor store ratings and customer feedback, and propose improvement suggestions.

**5. Sales Targets & KPI Achievement**
- Use effective sales techniques to achieve individual and team sales targets.
- Collect market insights, including hot-selling items, customer concerns, and competitor updates.

**6. Data Analysis & Reporting**
- Prepare daily/weekly operation reports (sales, inventory, manpower, incident logs).
- Manage delivery documents, reports, cashier records, and daily administrative tasks.
- Assist supervisors in implementing company policies, training, and new operational procedures.

**Requirements**:

- SPM / Diploma or above.
- At least 1 year of experience in e-commerce customer service or sales (fresh graduates are welcome; training provided).
- Familiar with basic operations on Shopee, Lazada, and TikTok Shop.
- Strong communication skills, sales techniques, and customer service mindset.
- Proactive, detail-oriented, responsible, and able to multitask.
- Familiar with WhatsApp Business and basic computer skills (Excel / Google Sheets).

**Working Days and Hours**

5-day working per **week**
**Working hours: 8:00am-5:00pm / 9:00am-6:00pm**

**Benefits**
- **Basic salary + performance commission + monthly sales incentive**:

- Annual leave, sick leave, EPF/SOCSO
- Staff purchase discount
- Training provided (product knowledge & platform operations)
- Comfortable working environment

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Dental insurance
- Flexible schedule
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Work Location: In person

  • Sales E-Commerce Lead

    2 days ago

    Petaling Jaya, Selangor, Malaysia Talent Work Full time $60,000 - $120,000 per year

    About the Company:Our Client a leading player in the beauty retail industry, dedicated to delivering high-quality products and exceptional customer experiences, with a strong presence in the market.Job Type: Full-TimeAbout the Role:We are looking for a highly motivated and results-oriented Sales E-Commerce Growth Lead  to join the team. In this role, you...

  • E-Commerce Manager

    6 hours ago

    Petaling Jaya, Selangor, Malaysia Running Lab Sdn Bhd Full time 60,000 - 180,000 per year

    The E-commerce Manager is responsible for developing, managing, and optimising the company's e-commerce operations to drive sales, enhance customer experience, and achieve business objectives. This role involves leading all aspects of e-commerce, from strategy development and execution to analytics and customer engagement, while overseeing the performance...

  • E-Commerce Manager

    2 days ago

    Petaling Jaya, Selangor, Malaysia Quintus Search Full time 60,000 - 120,000 per year

    Our client is a multinational company that have established a strong presence  in consumer industry. Job Summary: The E-Commerce Manager will be responsible for overseeing and managing all aspects of our online retail operations. This includes strategic planning, website maintenance, digital marketing, inventory management, customer service, and overall...

  • E-Commerce Executive

    2 days ago

    Petaling Jaya, Selangor, Malaysia Esping Corporation Sdn Bhd Full time 40,000 - 80,000 per year

    Job description·  Manage product listings on e-commerce platforms such as Shopee, Lazada & TikTok Shop.·  Ensure product descriptions, product availability, images and prices are accurate and up to date.·  Plan, execute, and monitor online marketing campaigns including vouchers, ads, bundles, and promotional activities.·  Oversee all order...

  • E-commerce Internship

    2 weeks ago

    Petaling Jaya, Malaysia Decor Hub Sdn. Bhd. Full time

    Start Your E-Commerce Career with Decor Hub! Are you a driven student passionate about digital business and online retail? Eager to turn your classroom knowledge into real-world experience? Here’s your chance! About Decor Hub Decor Hub Sdn Bhd is one of the **top 10 wallpaper sellers on TikTok Shop**, proudly based in **Petaling Jaya**. We help people...

  • E-commerce Supervisor

    4 days ago

    Petaling Jaya, Malaysia OPPO Malaysia (Jie Business Sdn Bhd) Full time

    **Job Summary**: Leading the development, maintenance, and daily operation of assigned e-commerce platform **Job Descriptions**: - Lead e-commerce projects and campaigns (e.g., double date, product launch) - Create and draft marketing and sales plan for continual growth of shop performance - Plan and develop promotional calendar, and marketing activities -...

  • E-commerce Assistant Manager/e-commerce Specialist

    2 days ago

    Petaling Jaya, Malaysia Boost Unity Sdn Bhd Full time

    **Key Responsibilities**: **Store & Sales Management**: - Manage and grow our official stores on **TikTok Shop, Lazada, and Shopee**. - **Develop and propose comprehensive sales and marketing plans** tailored to each platform to achieve revenue targets. - Execute end-to-end campaigns, including live streams, vouchers, and flash sales. **Content & Customer...

  • E-commerce Executive

    2 days ago

    Petaling Jaya, Malaysia UNO Hiring Sdn Bhd Full time

    Job Description: - Website & E-Commerce Platform Management. - Oversee the day-to-day operations of the company’s e-commerce website and ensure optimal functionality, design, and user experience. - Manage and update the company’s e-commerce website, ensuring accurate product listings, pricing and content. - Optimize the website for user experience, SEO,...

  • E-commerce Executive

    2 weeks ago

    Petaling Jaya, Malaysia EPS Ventures Sdn Bhd Full time

    Position Title: E-Commerce Executive Location: Petaling Jaya Work Hours: Monday to Friday (8am to 5.30pm) - Flexi hours Position Details: - Develop and execute e-commerce sales strategies to drive revenue growth. - Manage sales performance across all online channels, including websites, apps, and marketplaces. - Analyze sales data to identify trends and...

  • International Sales E-Commerce Lead

    2 days ago

    Petaling Jaya, Selangor, Malaysia BeautyHaul Full time 60,000 - 120,000 per year

    About the companyBeautyhaul is one of the fastest-growing beauty companies in Indonesia that aspires to be the largest vertically integrated beauty ecosystem from supply to retail.Our first brand ''Somethinc'' was founded in 2019, and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers. Our offline/online commerce...