Contract Customer Service Arena Branch

1 week ago

Kuala Lumpur, Malaysia Allianz Full time

Contract Customer Service Arena Branch

**Job Summary** Responsible for back office operation support and promoting quality customer care with passion and enthusiasm

**Key Responsibilities**
- Responsible for the back office operation support
- Decentralization of Policy Servicing(Non-Financial Policy Changes)
- Incoming and outgoing mail and document handling
- Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update
- Responsible for customer service delivery at the branch
- Relief Security Counter during manpower downtime(i.e lunch)
- Process cashiering
- To ensure compliance of FSA 2013, branch SOPs, guidelines and policies issued by relevant bodies
- To ensure upholding of operation initiative
- Provision of cooperation and support to fellow colleagues. To undertake any other duties and responsibilities requested by the Management as and when required

**Key Requirements**
- Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena)
- 1 Contract position(s) for duration of 6 month(s)
- Required skill(s) : Ms Excel, MS Powerpoint, MS Word
- Required Language(s) : English(Primary), Mandarin or Malay

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Job ID 49364

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