Customer Service Team Lead

4 days ago


Kuala Lumpur, Malaysia LYC MOTHER & CHILD CENTRE Full time

**Customer Service Team Lead**

Salary : RM4,000 - RM4,500

Working Hours: 2 shifts (9am-6pm, 11am-8pm)

Working days : 5 Working days + 2 Off Days

Location : Bukit Jalil, Kuala Lumpur
- Attend to the needs and requests of postpartum mothers
- Share information about our confinement care packages and services with customers
- **Manage in-house and external customers’ enquiries**:

- Schedule bookings for postnatal services
- **Communicate and coordinate with other departments effectively to provide customers an exceptional stay experience**:

- Overall ad-hoc duties as required

**Requirements**:

- SPM or Diploma in Hospitality, Tourism and relating field
- Min 3 years’ experience in a customer service role
- Enjoy interacting with people
- **Strong team player**:

- Able to work on weekend and public holiday
- **Proficiency in English, BM and Mandarin**

Pay: RM4,000.00 - RM4,500.00 per month

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

**Language**:

- Mandarin (preferred)

Work Location: In person



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