Customer Service
7 days ago
anda akan bertanggungjawab untuk menghubungi pelanggan melalui telefon dan mempromosikan produk atau perkhidmatan syarikat. Tujuan utama anda adalah untuk menghasilkan minat pelanggan, menjual produk atau perkhidmatan, dan mencapai sasaran jualan yang ditetapkan.
**Tanggungjawab**:
- Menghubungi pelanggan yang berpotensi atau sasaran melalui panggilan telefon berdasarkan senarai yang disediakan oleh syarikat.
- Memperkenalkan produk atau perkhidmatan syarikat kepada pelanggan, menerangkan faedah dan ciri-ciri, serta menjawab sebarang soalan yang mungkin timbul.
- Menggunakan teknik jualan yang berkesan untuk meyakinkan pelanggan membeli produk atau perkhidmatan yang ditawarkan.
- Mencatat maklumat pelanggan dan sebarang tindak balas yang diterima
- Mengikuti skrip dan garis panduan yang disediakan oleh syarikat semasa menjalankan panggilan telefon.
- Bekerjasama dengan pasukan jualan dan pemasaran untuk meningkatkan strategi jualan dan mencapai sasaran yang ditetapkan.
- Mengurus masa dengan baik untuk mencapai sasaran panggilan harian atau mingguan yang ditetapkan oleh syarikat.
**Kelayakan**:
- Sijil Pelajaran Malaysia (SPM) atau kelayakan yang setara.
- Pengalaman dalam, penjualan, atau peranan yang berkaitan adalah satu kelebihan.
- Keupayaan untuk meyakinkan dan mempengaruhi pelanggan melalui telefon.
- Kemahiran dalam penyelesaian masalah dan tangkas dalam situasi yang mencabar.
- Keupayaan untuk bekerja secara bebas dan mencapai sasaran jualan yang ditetapkan.
- Kemahiran menggunakan komputer dan aplikasi perisian seperti Microsoft Office.
**Job Types**: Full-time, Part-time
Pay: RM1,500.00 - RM2,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Yearly bonus
Ability to commute/relocate:
- Tangkak: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Adakah anda mempunyai pengalaman jualan?
- Range salary demand: minimum - maximum
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