Credit Consumer Collections

14 hours ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

Credit Consumer Collections (Contract Flexi Hours)

**If you are looking to excel and make a difference, take a closer look at us...**

**Credit Consumer Collections (Contract Flexi Hours)**

Your role will be to perform reminder calls to Credit Consumers as an initiative for credit recovery and advice on repayment options.

**Role Descriptions**:

- To perform calls to existing Credit consumers.
- To meet the daily productivity and call quality requirements.
- To ensure strict adherence to all policies, procedures, BNM guidelines, compliance, information security.

**Requirements**:

- Malaysian citizen;
- Applicants must meet the required minimum age of 18 years old.
- Fluent in English, Malay, Mandarin or any other language/dialects.
- Excellent verbal communication, negotiation and people skills.
- Able to commit to a minimum of 4 hours a week.
- Able to attend training sessions conducted at Hong Leong Bank, PJ City Office.
- Must own a stable Wi-Fi connection and a conducive workspace at home.
- Previous work experience in customer service, sales, collections or related fields will be an added advantage.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR0000006226

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