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Administrative Assistant
2 weeks ago
**KUHEN ENERGY HOUSE**
**We are hiring -- Vacancy for Administrative Assistant**
**JOB DESCRIPTIONS**:
**Office Administration**:
- Manage the office environment, ensuring it is clean,
organized, and conducive to productivity.
providing accurate information or directing them to
the appropriate person.
- Schedule appointments and manage the calendar
for the Senior Physiotherapist and other key staff.
- Maintain patient records and other important
documentation, ensuring confidentiality and
accuracy.
- Prepare reports, presentations, and other
documents as required.
Coordination and Communication:
- Serve as the main point of contact between the
rehab team and patients, managing
communications efficiently.
- Coordinate with the rehab team to ensure that
patient appointments, follow-ups, and treatments
are scheduled and communicated effectively.
- Assist in coordinating team meetings, preparing
agendas, and recording minutes.
Documentation and Reporting:
- Maintain detailed records of patient interactions,
appointment schedules, and therapy sessions.
- Assist in the preparation and submission of reports
on patient outcomes and other operational metrics.
- Ensure that all documentation is compliant with the
center’s policies and procedures, including SOAPIER
framework standards.
**Operational Support**:
- Assist in managing office supplies and inventory,
placing orders as needed.
- Support the Head of the Rehab Department in day to-day operational tasks.
- Help organize and coordinate events, workshops,
and training sessions.
**Customer Service**:
- Engage with patients and their families to provide
necessary information and resolve any concerns.
- Handle patient feedback and complaints
professionally, escalating issues when necessary.
- Ensure a welcoming and supportive environment
for all patients and visitors.
**QUALIFICATION**:
- Diploma or equivalent; additional qualifications in Office Administration or a related field are a plus.
- Experience in an administrative role, preferably in a
healthcare setting.
- Proficiency in MS Office (Word, Excel, PowerPoint)
and office management software.
**BENEFITS**:
- Permanent (Full Time)
- EPF, SOCSO, and EIS
- Training In-House
- Career growth
- Entitle Leave
- Uniform
- Overtime pays
**PREFERRED SKILL**:
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and work under
mínimal supervision.
- Proactive problem-solving abilities.
- Customer service orientation with a focus on
patient care.
**Job Types**: Full-time, Permanent
Pay: RM1,800.00 - RM2,200.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental Pay:
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- Human Resources: 5 years (preferred)
- Human Resources Management: 5 years (preferred)