Key Account Management

6 days ago


Kuching, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you to turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

Role Summary

Responsible for managing and growing consumer business in Mobile & broadband via strategic relationships with Maxis Exclusive Partners. This role focuses on driving postpaid revenue, ensuring partner compliance with Maxis branding and sales requirement /strategies, and optimizing channel performance to meet business objectives.

Key Responsibilities:
- Partner Relationship Management - Serve as primary liaison between Maxis and branded channel partners, ensuring alignment with company goals. Develop and maintain strong, long-term relationships with key stakeholders- Sales & Revenue Growth - Drive sales targets through partner channels, including Mobile Plans, FTTH, Wireless Broadband and value added services.- Identified upsell/cross-sell opportunities and collaborate on joint business plans.- Performance Monitoring; Track and analyze partner performance (sales, inventory, customer acquisition)- Provide training and support to enhance partner capabilities.- Compliance & Brand Standards - Ensure partners adhere to Maxis' Branding, marketing and operational guidelines. Address non-compliance issues proactively.- Market Intelligence - Gather competitor insights and market trends to refine strategies.- Stakeholder Collaboration - Work with internal teams (RCM, Biz OP, GTM, Branded Management team) to execute partner initiatives.

Requirements:
- Bachelor's degree in Business/Marketing or related filed- 3+ years in account management, preferably in telcom/FMCG.- Strong negotiation, communication and analytical skills.- Knowledge of Maxis products and the telecom ecosystem (preferred).

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.


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