Relationship Manager

6 days ago

Kuala Lumpur, Malaysia Affin Bank Full time

Relationship Manager

**Create the future with Affin You too can make a difference.**

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

1. CREDIT ACQUISITION
- Lead the Team Members with a focus on originating deals, exceeding clients' expectations and overall growth.
- Work within the confines of the Risk Management framework.

2. ACCOUNT PROFITABILITY
- Maximize earnings potential and revenue of relationships.
- Review and monitor revenue performance.
- Multiple products sold to clients.

3. CLIENT RELATIONSHIP MANAGEMENT
- Support, identify, solicit and establish a high value client base for the bank.
- Ultimate ownership of customer relationship and customer interface.
- Activate opportunities and risk criteria.
- Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
- Internal coordination/liaison with service delivery centres / HQ departments to maximize process efficiency and customer satisfaction.

4. SERVICE MANAGEMENT
- Ensure promptness and quality of credit processing.
- Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
- Provide customer level information to relevant parties within the Bank.
- Facilitate the drawdown of facilities.

5. STAFF DEVELOPMENT
- Mentor and coach to Junior Relationship Manager.
- When and where necessary, to guide and advise the RMof his portfolio management

6. COMPLIANCE TO REGULATORY AND BANK'S POLICIES AND PROCEDURES
- To comply with regulatory and Bank's internal policies and procedures and provide feedback to ensure better efficiency.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report.

Job ID JR101355

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