E-commerce Assistant Customer Service

Customer Service - Office based - Mandarin SPEAKINGFull job descriptionWe are a health and wellness supplement company incubating our own brand. As our business continues to grow, we need more talent to join us. Experience is a plus, but the most important qualities are **attitude** and **a sense of responsibility**Anyone who creates value for the company...

Location: Glenmarie, Shah Alam What you will do: - Assist with planning and execution of digital marketing campaigns. - Create and distribute content on Social Media channels. - Monitor and analyze effectiveness of marketing content. - Support marketing team at live and online events. - Handle Customer Service across various channels including Lazada,...

About the Role: We're looking for a motivated and detail-oriented E-Commerce Assistant to join our team This role focuses on supporting the E-Commerce Department in coordinating live sessions, managing payment and commission processes for live hosts, and ensuring smooth day-to-day operations across platforms such as TikTok Shop and Shopee.Key...

Responsible for supporting the day-to-day operations of an online store or e-commerce platform. Ensure smooth business operations, from handling customer inquiries to managing inventory and assisting with order fulfillment.Customer ServiceOrder ProcessingInventory ManagementShipping Tasks (TikTok / Shopee)Assist with online marketing and advertising...

Key responsibilities: As Retail & Customer Service Assistant, you will be entrusted with the following key responsibilities: - **Retail responsibilities**: - Assists customers with inquiries and purchases in the retail section. - Manage inventory and ensure shelves are stocked. o Handle point-of-sale transactions and manage cash register. o Maintain a clean...

**Roles & Responsibilities**: As an E-Commerce Sales Enabler, you are responsible to execute the sales planned by E commerce Lead meticulously. You will be managing the prices of Mayer & Mistral E-Commerce team with the supervision from direct supervisor. Your roles and responsibilities also include: - Executing the E-Commerce sales strategy in platforms...

**Job Description (What you get to do)**: - E-Commerce Strategy & Execution: Develop, implement, and continuously refine the e-commerce operations in alignment with the company’s overall goals. This includes; website, blog, social media platforms, customer service and satisfaction, marketplaces, key account managers and so on. - Online Marketing: Plan and...

Pick & pack all orders for E-commerce - Liaise with the E-commerce team on returns and actions taken for returns - Assist with Marketplace chats and customer inquiries - Manage physical inventory and house-keeping for e-commerce stocks - Assist in ensuring all Online Order deliveries are picked up or dropped off at the nearest drop-off point - Report the...

Retail: - Assist customers with purchase & inquiries - Manage inventory & stock shelve - Handle Point of Sales (P.O.S) transaction - Keep retail area clean & organized - Arrange merchandise to boost sales. Customer Service: - Respond to a message on Shopee, Tiktok, Whatsapp, Facebook, etc (Social media) - Maintain 95% response rate within set time -...

As an E-Commerce and Marketing Intern, you will support the team in ensuring inventory availability and accuracy to maximise potential sales opportunity Exposure to certain E-Commerce and Marketing functions such as planning of marketing calendar, social media planning, content creation planning, customer service and more Involve and assisting the on-site...