Customer Service Clerk

4 days ago


Shah Alam, Malaysia YCH LOGISTICS (M) SDN BHD Full time

1. Generating appointment booking report and ageing report.

2. Check for Console Report

3. Tally check for console orders against report generated and console the orders accordingly.

4. Call customer for delivery appointment.

5. Request for Tax invoice, K1 & K2 forms for orders to be delivered to FTZ areas.

7. Coordinate with Transport Department on the timing of delivery.

8. Follow up with Transport Department on the status of delivery.

9. Handling customers complaint and escalations.

11. Updating and send weekly Report to Finance for Billing.

12. Prepare documentation for delivery to FTZ areas

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to Commute:

- Shah Alam (required)


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