Customer Care Executive

1 week ago

Kulim, Malaysia Chis International Technical Resources Sdn Bhd Full time

**Customer Care Executive**

**Kulim HitechPark**

**Permanent position**

Basic Skill Required:

- With SAP Experience
- Fast Learner
- Proficient in Microsoft Office
- Strong interpersonal skills in dealing with people at all levels.
- High level of integrity, discipline and self-motivated.

**Job Description**:

- Interacts with customers on behalf of the organization.
- Processing on Customer PO in SAP, PO acknowledgement, update delivery status & Billing.
- Processing purchase orders to the factories for all customer PO.
- Coordination on shipment commitment, delivery arrangement & payment from customer.
- Manage & update customer’s OOR (Open Order Report) by weekly basis.
- Preparation and transmission of sales quotations when applicable.
- Ability to communicate with poise and confidence working through complex issues.
- Ability to meet departmental deadlines, use effective organization and planning skills.
- Support and implementation of PVMY ISO 9001 quality system.
- Any other support required by the Operations Manager and Sales teams.

Minimum 3-5 years of experience with a Diploma or 2 years of experience with Bachelor Degree

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Kulim: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Care Specialist: 1 year (required)

Application Deadline: 11/14/2024
Expected Start Date: 11/15/2024

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