Customer Experience

Job Summary: Customer Experience Specialist is of great significance to OilyPod. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience. Essential Functions: -...

Job DetailsFull TimeShah AlamCustomer ExperienceBachelor's degree in Marketing, Business Administration, Communications, Statistics, or a related field.About the role?This role supports the Customer Experience (CX) function by documenting SOPs, maintaining workflow accuracy, and managing survey processes. It involves collecting and cleaning survey data,...

Bachelor's degree in Marketing, Business Administration, Communications, Statistics, or a related field.Certification in Customer Experience (CX), Market Research, or Data Analytics is a plus.1–2 years of experience in customer engagement, survey administration, market research, customer feedback analysis, or survey design.Hands-on experience with survey...

Job SummaryThis role manages outbound customer communication across multiple channels, handles customer surveys, and gathers feedback to assess satisfaction. It involves analyzing survey data, identifying trends, and providing insights to improve customer experience. The role also collaborates with the Complaints Management, Marketing, and Sales teams to...

About Tekkis Tekkis is building SEA’s first unified digital payments and identity verification platform. Our mission is to make transactions secure and swift on the Internet. We connect companies and their users to allow for simple onboarding and acceptance of payment. The tekkis team believes in empowering businesses to tackle a more online world as...

Job Summary:Customer Experience Specialist is of great significance to OilyPod and Woos. A person in this position will engage in sales & resolve any emerging problems that our customers might face with accuracy and efficiency. Responding efficiently to customer inquiries and maintaining high satisfaction throughout the customer experience.Essential...

Job OverviewAs a Senior Customer Experience (CX) Specialist, you will lead the identification of customer friction points, design solutions, and drive strategic improvements across key journeys. You will act as a strong voice of the customer, influencing product, operations, and leadership teams toward decisions that enhance long‑term CX differentiation...

MacGregor – Let's shape the future togetherAt MacGregor, we are global leaders in innovative cargo-handling solutions and services for maritime industries. We pride ourselves on delivering high-quality spare parts and exceptional customer service to our clients worldwide. Our Spare Parts Team plays a crucial role in ensuring the satisfaction of our...

***: Manage customer's feedback and assist them by providing prompt service recovery for any grouses reported during their stay in the hospital to ensure customer are satisfied with all service rendered and do not harbor any grievances towards Avisena during their departure. **STANDARD PERFORMANCE**: 1. Demonstrate consistency with Avisena's mission and...

Client Experience Executive (SPIRE Program) **Department**: Product Retention - SPIRE **Location**: Section 13, Shah Alam, Selangor **Reports to**: SPIRE Manager **Salary**: RM2,500 - RM3,000 **Create loyal, happy clients.** We’re looking for a warm, proactive communicator to be the first point of contact for participants in our SPIRE Program—guiding...