Operations Excellence Manager

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

Air Liquide Global Export Materials (ALGEM) is the Global Gas Sourcing and Supply Chain Platform of Air Liquide Group for electronic specialty materials and Industrial Merchant materials in APAC, managing more than 2,000 shipments a year, for all Air Liquide Affiliates in the world.
Based in Kuala Lumpur with four antennas in Seoul, Singapore, Shanghai and Vietnam, ALGEM manages International Supply Chains including material & inventory planning, logistics design & execution for globally and regionally traded materials (SiH4, NF3, CF4, etc..).

In line with its long-term development plan, ALGEM scope will continue to expand involving management of more complex supply chains, with more products and new logistics routes, as well as bringing a step change in our supply chain (e.g. consignment points, Statistical Ordering Optimization) with a particular need to develop its presence in APAC.To support this development, ALGEM needs to have a strong team for design Supply Chains, set Operations Standards & manage Logistics operations as well as supporting affiliates to grow new businesses.

Reporting to the ALGEM Managing Director, the Operations Excellence Manager - Supply Chain is in charge to establish Processes for International Supply Chains and leads Continuous Improvement programs for ALGEM.
To that extent, the ALGEM Supply Chain Process Excellence Lead is responsible for:
(i) Driving supply chain operations excellence through sustainable processes covering End-To-End Supply Chains
(ii) Lead, support the teams to drive supply chain improvement projects and establish priorities aligned with the management
(iii) Owns and set SOPs for International Supply Chains in APAC, including overseing implementation and train teams
(iv) Instill continuous improvement mindset and perform regular refresher on CIMP methodology to the team
(v) Streamline tasks and processes ALGEM performs with Affiliates (Commercial, Product Management, Site Operations) and Supporting functions (BSC Finance, Procurement... etc)
(vi) Establish Continuous Improvement RoadMaps including scaling up C-IMP capability in the team, organize trainings and identify new opportunities for improvements

She/He also should be able to communicate with cross functional team such as planners, asset managers, procurement, Business and HSE within ALGEM organization to achieve ALGEM goal such as Safety, Quality, Reliability and Efficiency target. Communication is not limited to internal but external stakeholders eg. Affiliates, Suppliers, Freight Forwarders and personnel in Group and Hub Entities.

**How will you CONTRIBUTE and GROW?**:
**Process Excellence & Compliance**
- Owns and oversees the implementation on new processes and procedures including training to teams when needed
- Set Supply Chain processes covering and not limited to:
1-Internal SOPs for the ALGEM Operations Teams (Order Management, Invoicing, Planning, Logistics... etc)
2-Crisis Management & Escalation processes internally
3- Cross-functions processes between the Supply Chain function and key stakeholders (Procurement, Sales, BSC Finance... etc)
- Maintain a Process Watch to ensure all SOPs are up to date
- Track the effectiveness of new processes and procedures and fine tune accordingly with the team

**Continuous improvement**
- Is the Continuous Improvement Leader for ALGEM and act as SPOC within the C-IMP community in Air Liquide for ALGEM
- Confers with management team to establish continuous improvements goals and objectives
- Manage the planning, facilitation and completion of CI initiatives and projects to support cost reduction and operating efficiency objectives.
- Identify ineffective practices, logistics dysfunctions (leadtime, cost, quality), procedures and suggest sustainable actions to improve the situation
- Monitor activity level of continuous improvement teams and team champions; alert management of additional support needed to achieve desired results.
- Cross functional work with logistics & planning, procurement, Business and HSE within ALGEM organization in recognizing opportunities, making and implementing changes and sustaining improvements to achieve ALGEM goal such as Safety, Quality, Reliability and Efficiency target.
- Identifying training needs for team members on continuous improvement and problem solving methodology