Assistant Manager, Customer Experience Digital

**Reports To** Senior Manager, Product & Design **Role Purpose** **Key Accountability** - Develop and implement digital experience blueprint strategy to enhance the digital customer experience from pre-purchase up to the airport/gate experience. - Analyze customer feedback, data and trends to identify areas of improvement and opportunities to optimize the...

**Experience**: **Key Responsibilities**: **CX Strategy Development & Execution**: - Lead the design and implementation of customer experience strategies that align with the bank’s digital transformation goals and customer-centric values. - Oversee the optimization of end-to-end customer journeys across digital channels (mobile app, website, chatbot,...

**Job Summary**: - Read up to the end of this job post. _ We are looking for a Digital Project Manager preferably from Brunei. The Digital Project Manager is responsible for leading our digital marketing and digital services operations, driving the execution of our digital strategy, and ensuring alignment with the company's overall vision and goals as laid...

Hungry, Humble, Honest, with Heart.The OpportunityAre you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer...

**Responsibilities**: - Handle incoming inquiries from customers through multiple channels. - Handle outgoing communications to the intended customers through a dedicated channel. - Follow standard ticket management and escalation process. - Assist customers inquiry related but not limited to the company products. - Adhere to strict operation hours and...

Respond to customer inquiries via phone, email, live chat, or in-person, ensuring you address them promptly and professionally.Share detailed product information, address customer complaints, and help customers withtroubleshooting issues.Keep customer interaction records accurate, document transactions, and log feedback using CRM applications.Follow up with...

**Who we are** - We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities - Competing against the biggest tech companies - Inventor of the InRead Video - Partner with the biggest media agencies and brands - Global partnerships with premium publishers **What can you expect in this role**: Teads is...

The role Overview :Mostly Remote (Twice a month at the office/Client site)At least 4+ years experience in agency environmentOrius Digitalis a boutique digital experience & eCommerce agency helping leading brands bring their ideas to life through world-class design, strategy, and technology. We're now looking for anexperienced Project Managerto take the lead...

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to inspire our talents to grow as leaders and...

**Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs),...