Operations Manager

**About the Client**

The company is a decentralized finance (DeFi) platform that helps crypto investors earn better returns with lower risk. It offers automated, smart contract-powered investment strategies that balance safety and higher yields. Users can choose different risk levels, from conservative to aggressive, to grow their crypto holdings more efficiently. The platform combines advanced DeFi tools to make sophisticated investing simpler and more accessible.

**Role Overview**:
As an Operations Manager, you will play a key role in the day-to-day operational processes supporting investment management activities. This role requires a strong understanding of back
- and middle-office functions and the ability to collaborate across departments including finance, compliance, technology, and investment teams.

**What You’ll Do**:

- Lead and coordinate the end-to-end onboarding process with custodians and clients - ensuring every account is opened seamlessly, every interaction professional, and every expectation exceeded.
- Oversee and execute accurate, timely cash and security transfers, keeping our financial operations frictionless and dependable.
- Manage daily trade and position reconciliations, swiftly spotting discrepancies and resolving them with precision and confidence.
- Partner with finance and fund administration teams on NAV calculations, performance attribution, and financial reporting - ensuring our numbers always tell the right story.
- Constantly challenge the status quo. Identify inefficiencies and bring fresh ideas to life through smart process improvements and automation.
- Be a key player in cross-functional projects, from tech upgrades to regulatory rollouts.
- Collaborate with our tech team to shape internal tools, automate workflows, and protect data integrity across systems.
- Guide, mentor, and uplift junior team members—fostering a culture of collaboration, ownership, and excellence.

**About You**:

- Bachelor’s degree in Finance, Accounting, Business Administration, Engineering or equivalent.
- 3-5 years of relevant experience in an operations or middle-office role within the asset management or financial services industry.
- Proficient in Microsoft Excel (pivot tables, advanced formulas, lookups, etc.).
- Experience with VBA for process automation is preferred.
- Familiarity with RPA tools (e.g., UiPath, Blue Prism) is preferred.
- Strong understanding of fund structures (mutual funds, ETFs) and have a working knowledge of various asset classes including equities, fixed income, and alternatives.
- Analytical, resourceful, and meticulous - with a knack for solving problems others might overlook.
- Communicate clearly, confidently, and can simplify the complex when needed.
- Work well both independently and in team settings - capable of juggling multiple priorities without breaking a sweat.

**What You’ll Gain**:

- Hands-on experience in the fast-paced, innovative world of fintech (no textbooks here, just real-world stuff)
- A front-row seat to all the highs, lows, and in-betweens of building creative financial solutions
- Join a tight-knit, collaborative crew where everyone rolls up their sleeves, celebrates wins (big and small), and genuinely enjoys building something amazing together.
- Take ownership of meaningful projects and witness the direct impact of your work on the company’s growth and success.
- Grow and thrive in a startup culture that champions creativity, innovation, and accountability, your ideas matter here

**Job Types**: Full-time, Permanent

Pay: RM7,000.00 - RM10,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- The salary for this role is Max RM10K. Will you be OK?
- Do you have understanding of fund structures (mutual funds, ETFs) and have a working knowledge of various asset classes including equities, fixed income, and alternatives?

Work Location: In person