Online Payment Specialist

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer...

_Purpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. _ - **Job Scope **_ - Compose thoughtful, personalized responses for a variety of customer...

Company: TeleperformancePosition: Customer Success SpecialistLocation: George Town, Penang, MalaysiaSalary: RM 2,800 - RM 3,300Language Requirement: English & MandarinWorking Hours: 9am to 6pm or 12pm to 9pmOverview:Respond to customer inquiries via phone and email.Serve as the primary contact for customers on the client's website.Embody the client's values...

Job Overview:We are hiring a Mandarin speaking Customer Success Specialist (CSS) on behalf of our client, a leading global e-commerce brand.In this role, you will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary...

**Title: Customer Success Specialist (Mandarin)** **Location: Pulau Pinang-Georgetown, Malaysia** **Duration: Permanent** **Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. **The CSS lives the values of our client which are: -** 1. **Responsibility**: The CSS represents the client and is the...

Support customers to place online orders with the client - Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times - Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty - Identify and escalate...

**Title: Customer Success Specialist (Taiwanese)** **Location: Pulau Pinang-Georgetown, Malaysia** **Duration: Permanent** **Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. **The CSS lives the values of our client which are: -** 1. **Responsibility**: The CSS represents the client and is the...

**Responsibilities and Accountabilities** Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times. Pro-actively support customers to mitigate the risk of damage to the client's brand and customer...

Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

**Responsibilities and Accountabilities** Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times. Pro-actively support customers to mitigate the risk of damage to the client's brand and customer...