Restaurant Manager

2 weeks ago


Kota Bharu, Malaysia KAY CASTLE SDN BHD Full time

**RESPONSIBILITIES**
- Coordinate Front of the House and Back of the House restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant's good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community.
- Train new and current employees on proper customer service practices.

**EDUCATION AND REQUIREMENTS**
- Degree in Business Administration, Hospitality Management or Culinary Schooling is a plus.
- Proven work experience as a Restaurant Manager, Hospitality Manager or similar role.
- Extensive F&B knowledge, with ability to remember and recall ingredients and dishes to inform customers.
- Familiarity with restaurant management.
- Strong leadership, motivational and people skills.
- Acute financial management skills.

Pay: RM2,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus



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