Mandarin Customer Service Represnetatives

As a Travel Customer Service Representative, you will be the first point of contact for our Mandarin-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

**Key Responsibilities**: - Handle booking amendments, travel document clarifications, and refund requests efficiently and in line with company policies. - Address user issues involving payment transactions, booking errors, or logistics (e.g. hotel check-in issues, transport timing). - Make outbound calls to customers when needed for follow-ups or to...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Mandarin-speaking passengers have a smooth and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **outstanding customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

Title: CUSTOMER SUPPORT - MANDARIN & ENGLISH GOOD SALARY PACKAGE: JOB REQUIREMENTS * Job Type - 2 year contract* Experience range: 0-5 years* Fresh graduates are encouraged to apply * Open for SPM/Diploma holders* Shifts : Permanent night shift* Work location: Cyberjaya* Language proficiency: Mandarin & Good English (B2/C1)Tests to be taken - Mandatory...

**ROLE**: Customer Service Executive (Mandarin) **PROJECT**: Travel / Hospitality Industry **SALARY PACKAGE**: - Competitive salary up to RM 4,500 per month (inclusive of allowances). **LOCATION**: Cyberjaya Prima 1, Block 3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia **JOB SCOPE**: - Deliver exceptional customer service, achieving Key...

**Job Scope**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer - Listen attentively to customer needs and concerns; demonstrate empathy while maximizing...

Job DescriptionEssential Functions/Core ResponsibilitiesEnsure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provideresolution to the customerListen attentively to customer needs and concerns; demonstrate...

**Position**: Advisor I, Customer Service ( Local Mandarin ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic **:4200MYR - 4500MYR + KPI allowance max...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client...

Job Information - Role: Customer Service - Client Industry: Finance - Work location: Work From Home - Working hour: 24/7 hour arrangement Job Descriptions: - To handle inbound and outbound calls from clients & customers requesting for assistance - To respond in a professional and timely manner to any customer query/complaint and to facilitate its prompt...