Service Crew

2 days ago

Cyberjaya, Malaysia iKHASAS Group of Companies Full time

Service Crew is responsible to welcome and seating customers, taking customer orders, communicating effectively with the kitchen team and in addition, memorizing the menu and offering recommendations to upsell.

**Responsibilities**:

- Responsible for facilitating or providing assistance to all customer queries/requests;
- To ensure the delivery of consistent and excellent customer service to all guests;
- To undertake the general cleanliness of the property;
- Under the general supervision of the Restaurant Manager;
- Provide excellent customer services;
- Always strive towards best customer satisfaction;
- Greet customer and present menus, make suggestions based on customer preference;
- Up-sell when appropriate;
- Take and serve food/drinks orders;
- Arrange table settings;
- Keep tables clean and tidy at all times;
- Cooperate and communicate with all serving and kitchen staff; and
- Adhere to all relevant Health Department rules/regulations and all customer service guidelines.

The above duties are a guide to the nature of work required and are not intended all the tasks associated with the role. Incumbent maybe required to perform any other duties as and when assigned by Management from time to time.

**Requirements**:

- Minimum SPM/ SPV certification;
- Applicant with culinary certification encourage to apply;
- Applicants with experience in the Food & Beverage and Hospitality service industry will be an added advantage;
- Demonstrate excellent interpersonal skills and ability to multitask without sacrificing accuracy in work;
- Able to communicate in both written and verbal for Bahasa Malaysia and English language;
- Team player who is highly independent self-motivated results-oriented and innovative;
- Capacity to work in a fast-paced environment;
- Ability to stand for extended periods;
- Able to work on shifts, weekends and during Public Holidays;
- Applicants must be willing to work in Shaftsbury Square, Cyberjaya.

**Benefits**:

- Annual leave
- Medical & hospitalization leave
- Maternity & Paternity Leave
- Special leave (marriage and compassionate)
- Medical benefits (outpatient medical, dental, health related benefits, prolonged illness, group insurance coverage)
- Service Points - Minimum Point 2.0 points
- EPF, SOCSO & EIS contribution
- Overtime
- Uniform provided
- Accommodation provided
- Meals provided (1 meal per shift)

**Job Types**: Full-time, Permanent

Pay: RM1,500 - RM2,500 per month

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Service Crew: 1 year (required)
- working in Shabu Shabu restaurant: 1 year (required)

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