Training and Development Coordinator

2 weeks ago


Kuala Lumpur, Malaysia Prometric Full time

**JOB TITLE**: Training and Development Coordinator

**REPORTS TO**: Director, Remote Assessment

**DEPARTMENT**: Technology & Product

**LOCATION**: KL, Malaysia

JOB OVERVIEW

Training Facilitators help create, administer, and deliver training programs for businesses and organizations. To do this, they must first assess the needs of an organization, and then develop custom training programs that take place in classrooms or training facilities. Training programs are increasingly delivered through computers, tablets, or other hand-held devices.

COMPANY BACKGROUND

Prometric enables test sponsors worldwide to advance their credentialing programs through test development and delivery solutions that set the standard in quality and service excellence. Prometric offers a comprehensive and reliable approach to advising, developing, managing and delivering programs in an integrated, technology‐enabled environment across the world’s most secure testing network in more than 180 countries.

**JOB RESPONSIBILITIES**:
**Facilitators typically do the following**:

- Assess training needs through surveys, interviews with employees, or consultations with managers or instructors
- Design and create training manuals, online learning modules, and course materials
- Review training materials from a variety of sources and choose appropriate materials
- Deliver training to employees using a variety of instructional techniques
- Assist in the evaluation of training programs
- Perform administrative tasks such as scheduling classes, setting up systems and equipment, and coordinating enrollment

QUALIFICATION REQUIREMENTS

EDUCATION
- Degree from a relevant field of study e.g., education, training, andragogy, adult learning, or a training or teaching certificate.

EXPERIENCE
- One to two years of training and Development experience required

SKILLS
- Excellent attention to detail and organizational skills
- Good judgment and strong decision-making abilities
- Exceptional communication skills, both verbal and written
- Focus on a single task for extended periods of time
- Make decisions and escalate issues as needed
- Flexible working schedule: must be able to work weekends or late shift when required



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