Manager, Community Planning and Development

2 weeks ago


Kuala Lumpur, Malaysia AirAsia Full time

At airasia, we want to build a brand community organized around travel, food, lifestyle, and activities where like-minded people can connect, communicate and engage with each other from sharing of travel experiences and tips, to the best hidden gems or recipes that nobody knows about. We need a strong marketing and product background individual with a passion and interest to build a community driven product that provide airasia Super App users a seamless connected community experience.

**Responsibilities**:

- Collaborate on developing and owning the projects’ dashboard for performance monitoring, analysis and reporting
- Collaborate with cross-functional teams across product, creative, digital, research, data analytics to drive significant improvements in key consumer/business growth metrics
- Develop and build strong internal and external relationships with key partners in an effort to collaborate and drive the overall business.
- Work closely with product team to ensure alignment on product resources planning and allocation, development roadmap, milestone delivery, risk management and stakeholders engagement
- Manage market & competitor intel to stay ahead of the industry
- Identify opportunities for monetization and improvements to customer experience
- Manage external partners, if any, to enrich and improve the channels in scope

**Requirements**:

- 3-5 years of marketing experience, product marketing experiences is a plus
- Strong project management and interpersonal skills with the ability to multitask and meet deadlines
- Ability to work and engage with cross-functional teams to support and launch and execute programs
- Comfortable with advanced Excel, data dashboards and capable of data mining to perform analysis to develop/improve online marketing programs
- See problems as challenges to overcome
- Leading and thriving in ambiguity
- Self-motivated, resourceful, adaptable and detail-oriented
- Excellent written, presentation and verbal communication skills, including the ability to communicate complex concepts clearly and simply.

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.



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