Technical Consultant

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.- Key Areas of Responsibility include:
- Jointly create, manage, and execute account plans side-by-side with the sales teams by:- Taking the lead on key technical initiatives-
- Directly engaging with the technical stakeholders on the client account-
- Creating an end-to-end technical solution design to meet the client’s initiatives and objectives-
- Maintain and develop existing and new offerings through appropriate and relevant internal liaison to optimize business growth and client satisfaction.-
- Plan and prioritize opportunities for utmost productivity and efficiency-
- Validate software, hardware and services pricing and margins based on the scope of work-
- Promote and propose Managed Services in client opportunities after forming a clear solution plan-
- Communicate and report internally on opportunity status and plan using appropriate methods to facilitate the development of profitable business and sustainable relationships-
- Attend and present at client meetings and internal sessions with other company functions, as necessary-
- Influence buyers on new, improved, and innovative product offerings-
- Work with sales team to ensure the right personnel are aligned for specific product demos and presales discussions-
- Influence changes through internal improvements to ensure client’s expectations and service agreements are met-
- Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales developmentBASIC QUALIFICATIONS- Working with clients as a trusted consultant, Managed Service provider-
- Areas of focus include Managed Services opportunities in Hospitality industries-
- Excellent English skills, including both oral and written communication, with high executive-level presentation experiencePREFERRED QUALIFICATIONS- Self-motivated with a passion for the IT industry and products-
- Able to achieve organizational objectives through effective planning, punctuality, organizational, coordination, decision making, and time management skills.-
- Bachelor’s degree in Computer Science or Engineering preferred or 3+ years of experience in pre-sales/client-facing/technical roles with software, hardware, and services in the IT industry-
- Result-orientated with a positive outlook-
- Clear focus on high quality and business profit-
- “Make it happen” team player-
- Effective communicator who can effectively engage with all levels of internal and external partners from senior executives to front line employees-
- Able to achieve organizational objectives through effective planning, punctuality, organizational coordination, decision making, and time management skills-
- Reliable, tolerant, and determined-
- Adaptable to change in a fast-moving environment-
- Knowledge in Salesforce or NEOS an advantage-
- Certification into ITIL 3 is preferred Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a