Retail Associate
5 days ago
**About the role**
**TTRacing**, Malaysia’s No.1 gaming and ergonomic chair brand, is looking for passionate and proactive **Retail Associates** to join our showroom team. If you love helping people, enjoy tech and lifestyle products, and want to represent a brand that blends comfort with performance — this role is for you.
- Greet walk-in customers and provide professional, friendly service
- Introduce and explain product features, benefits, and ergonomic functions
- Conduct product demos and help customers choose the best-fit chair for their needs
- Manage point-of-sale (POS) system for purchases and transactions
- Assist with stock display, merchandising, and maintaining a clean showroom
- Support showroom events, product launches, or pop-up promotions
- Handle customer inquiries, basic after-sales requests, and escalate where needed
- Provide feedback from customers to improve retail experience
- Work closely with the retail and warehouse team for order coordination and stock movement
**Job Requirements**:
- 1-3 years of retail or customer-facing experience (furniture, tech, or lifestyle retail is a plus)
- Energetic, well-spoken, and able to engage with a wide range of customers
- Passionate about delivering great service and building customer relationships
- Able to work retail hours, weekends, and public holidays (off-days provided in lieu)
- Fluent in English and Bahasa Malaysia; Mandarin is an added advantage
- Basic knowledge of POS systems and customer service etiquette
Pay: RM2,200.00 - RM2,600.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- Retail: 1 year (preferred)
**Language**:
- Bahasa (preferred)
- English (preferred)
Work Location: In person
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