Outbound Customer Service
3 days ago
**Company Business Nature**
A company that deals with 3D technology from manufacturing of physical products, software to use the 3D technology, and sales & marketing. It has branches in Malaysia and Singapore.
**Job Scope**
- Qualify leads by assessing their needs, budget, timeline, and purchasing authority.
- Research potential customers to understand their industry, challenges, and buying signals.
- Follow up with leads, ensuring timely responses and maintaining consistent communication
- Maintain a deep understanding of company products/services.
- Present product features, benefits, and pricing to prospects and answer questions about solutions.
- Negotiate terms and pricing, close deals, and convert prospects into customers
- Handle objections and overcome challenges to drive sales to completion
**Requirements**:
- Fresh graduates are welcome or 1 - 2 years of working experience (B2C / Telesales/ Customer Service)
- Degree in any field
**Job Details**
- **Salary: Up to RM3,500**:
- Working days/hours: Monday to Friday, 9AM to 6PM
- RM500 fixed allowance
- Annual leave, sick leave and others are provided during probation
- Medical claims RM500 / year
- Dental & Optical claims - RM300 / year
- Sport Equipment claims - RM150 / year
- NO OT culture
- Work from home upon line manager approval
- Working Location: Bandar Sri Damansara (reachable by public transport)
**Job Types**: Full-time, Permanent
Pay: Up to RM3,500.00 per month
Application Question(s):
- Are you able to start immediately? If NO, how long is your notice period?
- What is your expected basic salary?
- How old are you?
- How many years of experience do you have in business development, telemarketing, customer service or B2C sales?
- Have you worked with CRM systems or sales tools (e.g., Salesforce, HubSpot, Zoho)?
- How would you describe your communication style?
- Do you enjoy working in a target-driven sales environment?
- Are you comfortable with handling objections and negotiating deals with clients?
**Education**:
- Diploma/Advanced Diploma (preferred)
Work Location: In person
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