E-commerce Support Executive

3 days ago

Petaling Jaya, Malaysia Bluedge Sdn Bhd Full time

**Responsibilities**:.
- Manage Website product listing, planning, and stock fulfillment.
- Drive the sales performance of the e-commerce platforms to achieve KPIs.
- Liaises with graphic designers to ensure good product visuals
- Communicate with other departments on visual and content preparation for e-commerce platforms.
- Provide monthly analysis reports on sales, campaigns, and performance.
- Ensure a positive and consistent customer experience across all e-commerce platforms by addressing issues promptly and implementing feedback..
- To build and grow company social media presence on all channels (Facebook, Instagram, TikTok, Xiao Hong Shu, etc).
- Manage company social media pages and collaborate with Designers to create engaging content for social media and/or digital channels.
- Plan and execute digital marketing activities and campaigns to ensure overall brand objectives are achieved.
- Launch optimized online advertisements to increase company and brand awareness (FB Ads, Google Ads, YouTube Ads)
- Measure and report the performance of all digital marketing efforts and return of investment (ROI).
- Willing to learn and team player
- Perform any ad-hoc tasks as assigned by the superior.

**Requirements**:

- SPM / Diploma or relevant certification in E-Commerce, Business Administrative, or any other related majors are preferred.
- Experienced / Fresh graduates are welcomed to apply
- Understanding of E-Commerce platforms
- Excellent skills in using social media platforms, such as Facebook, Instagram, TikTok, Xiao Hong Shu, etc.
- Solid knowledge of social media advertising tools and features.
- Basic Photoshop skills, video editing skills and copywriting skills.
- Required languages: English & Mandarin for copywriting purpose. Bahasa Malaysia would be an added advantage.
- Sensitive towards current trend and familiar with digital industry.
- Pro-active, positive attitude & creative.
- Excellent communication and interpersonal skills.
- Ability to adapt to a fast-paced environment and work under guidance
- Proficiency in English, Mandarin and Bahasa Malaysia

Pay: RM2,200.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- E-Commerce Support Executive: 1 year (preferred)

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