Community Specialist

1 week ago

Subang Jaya, Malaysia Playpark Pte Ltd Full time

Job Title: Community Specialist (Malaysia)

Location: Malaysia

Join our gaming family as a Community Superstar

Your mission: Manage and nurture our vibrant online community, creating a space where players can connect, engage, and have a blast together. As our Community Specialist, you'll be the friendly face players turn to for help, the creative mind behind epic community campaigns, and the social media guru who knows how to make our game shine.

**Responsibilities**:

- Become the ultimate player advocate, responding to inquiries and swiftly resolving any community-related issues with a smile and a sprinkle of magic.
- Develop and execute community-building strategies that make our players feel like VIPs, using data-driven insights to create experiences that keep them hooked.
- Team up with our marketing and product squads to brainstorm and launch community-driven marketing activations and initiatives that will have players cheering from the rooftops.
- Keep a close eye on community metrics, diving into the data to uncover what makes our players tick, and provide regular reports and insights to help the team level up.
- Engage, engage, engage Connect with players on social media and in online forums, building genuine relationships and spreading the word about our awesome game.
- Put on your event organizer hat and help plan and execute epic community gatherings, both online and offline, that leave players with memories that'll last a lifetime.
- Proudly represent our company and game, embodying our brand values, and always shining a positive light on our community.

**Requirements**:

- Level up your career in the gaming industry
- A passion for gaming that lights up the room You live and breathe games and understand what makes players tick.
- Exceptional communication skills, both in English and Mandarin, to foster connections with our diverse player base in Singapore & Malaysia.
- A creative mind bursting with ideas for engaging and exciting community experiences that will have players singing our praises.
- A knack for analyzing data and turning it into actionable insights that drive community growth and satisfaction.
- Social media savviness and the ability to create engaging content that captures attention and sparks conversations.
- An event planning superhero, able to juggle multiple tasks while ensuring every detail of our community events is top-notch.

(Indeed)

**Job Types**: Full-time, Permanent

**Salary**: From RM2,800.00 per month

**Benefits**:

- Flexible schedule
- Professional development
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you require working visa for work in Malaysia?

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