Program Manager

1 Opening
- Kuala Lumpur

**Role description**:

- Looking for a seasoned Senior Program Manager role (C3) who can manage the customer SLT leadership and who runs a global implementation working with SLT team members effectively, strong budgeting skills, able to speak to executives and has assertive personality.
- Total 20 years of experience with 15+ years of complex project management experience in a fast-paced technology, financial services, or insurance environment.
- Expert risk mitigation and issue resolution skills; demonstrated ability to identify challenges and determine solutions.
- Expert communication and change management skills; demonstrated ability to effectively target communications and influence a wide range of audiences, from individual contributors to senior leaders
- General Summary:

- The scope of activities in this role will include very large, very complex programs and/or a set of multiple projects and/or multiple workstreams in a global program.
- The IT Program Manager anticipates complex challenges and applies experience and creativity to derive technology and business solutions that support strategic initiatives across a diverse set of departments, divisions or geographies.
- Principle Duties
- Applies expert knowledge of best practices, extensive project management experience, advanced domain knowledge and proven ability to solve complex problems and improve products, processes and services.
- Establishes expectations and communicates standards for effective project management across the project portfolio, including developing charters, plans, schedules, and budgets; allocating resources; monitoring performance against schedule, budget, and quality targets; managing changes, issues and risks; and providing regular communication to program teams, stakeholders, and other areas within the organization.
- Creates and manages program plans and all other well-known program controls and directs the work of other project managers. Anticipate risks and issues and provides complex mitigation strategies to successfully deliver complex solutions that extend beyond the department, division or region.
- Provides leadership and direction to other project management professionals and project team members to create and manage project plans and all other well-known project controls.
- Cultivates broad partnerships and applies advanced leadership strategies to develop sophisticated solutions and innovative strategies that improve products and services and deliver business value.
- Proactively monitors industry trends, client-facing new business, strategic business and technology initiatives across the organization. Develops insights, advocates for solutions and communicates ideas across the organization.
- Develops strategic plans to meet long term project commitments. Identifies assumptions, dependencies and constraints that may impact successful project execution and delivery of business objectives. Initiates cross-functional discussions and provides creative solutions to business partners based on business knowledge, domain expertise and project management experience.
- Ensures organizational change management principles and proven practices are implemented across the program to assess change readiness and greatly influence a comprehensive change management strategy that will ensure adoption of delivered solutions and realization of expected benefits.
- May supervise or manage four or fewer employees, and responsible for team's performance, coaches and mentors team members
- Expert project management, leadership and vendor management skills; demonstrated ability to evaluate stakeholder objectives and scope for feasibility, understanding and scheduling to ensure projects meet success criteria and deliver business value
- Highly advanced or Expert people management skills, demonstrated ability to lead, mentor, and develop associates, including the ability to delegate effectively
- Highly Advanced ability to quickly adapt to changing circumstances and work under tight timelines; demonstrated ability to adjust to changing priorities and manage team dynamics in stressful conditions
- Highly advanced or Expert oral and written communication skills, demonstrated ability to convey ideas in a clear and concise manner including preparing and delivering presentations to large groups
- Preferred
- Advanced knowledge and/or practical experience with Lean, Six Sigma or other process improvement methodologies
- Leadership of Project Management Office (PMO) a

**Skills**:
Project Management,Stakeholder Management,Team Management

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST