Sales Executive

2 weeks ago


Melaka, Malaysia AVS TRAVEL SDN BHD Full time

As a Sales Executive at AVS Travel Sdn. Bhd., you will play a key role in helping clients plan and book their dream vacations. Your focus will be on building strong relationships with customers, understanding their needs, and providing tailored travel solutions.

**Responsibilities**:

- **Close the Sale** - Prepare quotations, issue invoices, collect deposits/balances, and hit weekly & monthly revenue targets.
- **Customer Care** - Provide pre-departure support (visas, insurance, special meals) and post-trip follow-ups to drive repeat bookings.
- **Upsell & Cross-sell** - Highlight upgrades such as shore excursions, travel insurance, and cruise add-ons.
- **Maintain Records** - Keep our CRM/Google Sheets up to date with leads, calls, payments, and feedback.
- **Stay Current** - Track airfare promos, cruise releases, and travel advisories so your advice is always on point.

**Requirements**:

- **Excellent spoken & written English and Bahasa Malaysia** (additional languages are a plus)
- Strong people skills, resilience, and genuine passion for travel
- Comfort using WhatsApp Business, Facebook/IG messaging, and basic Google Workspace tools
- Able to work **Mon-Fri 9 AM-6 PM and Sat 9 AM-1 PM** (on-site)
- **Nice-to-have**: 1+ year in travel, hospitality, or front-line sales; familiarity with GDS or cruise booking portals

What You’ll Get
- **Base salary + performance bonus**:

- Travel discounts for high performers
- EPF, SOCSO, annual & medical leave
- Hands-on training, proven sales scripts, and a supportive team culture
- Opportunities to join familiarisation trips and industry events

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- Salary Expectations

**Education**:

- STM/STPM (required)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

Expected Start Date: 08/01/2025



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