Customer Business Development Executive

8 hours ago

Kuala Lumpur, Malaysia Unilever Full time

**Job Title: Customer Business Development Executive (Distribution Trade Key Account) - Kuching, Sarawak**
**Location: Kuching, Sarawak Malaysia**

**Who You Are and What You’ll Do**

Execute with our customers the customer strategy and customer business plan.

Responsible for the achievement of Sales (STT and Turnover), Market Share and Debtor days for the Unilever categories as well as for the implementation and optimization of the promotional plan and category strategies within the customer.

To increase our brands market share at point-of-sales level by building excellent business relationships at store level, managing the store ordering process and ensuring high quality in-store presence of our brands.

**Your Role/Key Responsibilities**:
**Implementing the Customer Business Plan**
- Work closely with customers to implement the business plan for the respective categories.
- Work in close collaboration with the Category Team for the category input, and with customer marketing and brand teams for the specific banner/channel plan.
- Assist the Customer Development Management in developing and implementing the optimal integrated promo plan and manage promo investments in a timely manner.
- Deliver the agreed plan, and follow-up achievement of counterparts set in the agreement.

**Negotiation**
- Close the deal with the Customer by negotiating the promotional plan and counterparts according to the Unilever strategy on the categories.
- Manage overall levels of Customer Investments for their category.
- Monitor Customer Performance by tracking sales, customer contribution and market share for major categories.

**Plays Active Ambassador Role**
- Act as active ambassador of Unilever at the customer and of the customer at Unilever.
- Participate actively in internal Unilever meetings, looking at the best solution for the business


**Everyday Great Execution (EDGE)**
- In charge of executing all activations and build excellent relationships at store level.
- Work closely with Distributor Sales teams to ensure execution to highest standard, and achievement of sales targets.
- Work closely with Merchandising Supervisor with regards to in store planogram and secondary display standards are met.
- Sell in promotions and negotiate best available promo locations.
- Drive maximum visibility in-store and ensure shelf space in line with planogram or fair share and check assortment and act on availability of our brands.
- Negotiate new remodeling/opportunities at store level.
- Audit Perfect Store 6P’s implementation by store and report any non-compliance after trying corrective measures.

**What You’ll Need To Succeed**:

- Must be based in Sarawak.
- Fresh graduates welcome to apply.
- Work experience in Customer Marketing/Trade Category Management may also apply.
- Demonstrate self-driven, analytical, able to build relationship, and result oriented.
- Ambition to build communication and negotiation skills.
- Ambition to build capabilities in managing multiple stakeholders and delivering operational excellence.

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